We deeply regret what happened during your holidays, bad enough that your husband caught covid and then we couldn't guarantee you a pleasant stay either. We absolutely loved our stay. more. Arinara Beach Resort Phuket - Tripadvisor Good location but overall could be improved. It's delightful to know that you also enjoyed our restaurant and bar facilities and found our staff to be friendly and helpful. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We were not happy with this as the garden view wasn't a view for us. It doesnt connect in the rooms only really around the pool which wasnt great when you only really wanted it to chill in the room. Our team is always eager to continually enhance the guest experience, and your feedback serves as valuable motivation for us. Claim your listing for free to respond to reviews, update your profile and much more. We will find time to talk to our F&B manager for improvement so that your next visit will be a perfect one. Are any cleaning services offered at Arinara Beach Resort Phuket? The room was always cleaned, and you appreciate our unbeatable location which is right on the beach with great bars and restaurants nearby. Positives - staff went overboard to be polite and helpful. Certain services and amenities may be reduced or unavailable as a result. Be aware, the resort is full of russians who are unfriendly towards westerners and barge in and have no respect for others. It was a pleasure hosting you, and your kind words in regards to K.Mimi, K.Eak, and K.Chakrist are greatly appreciated. The buffet breakfast was delicious, so much variety of food to choose from. Please consider staying with us during your next visit to Phuket. Pool view We look forward to welcoming you back and providing another excellent stay. Warm Regards, Arinara Beach Resort Phuket, Gorgeous room, pool area with plenty of beds & always kept area clean. Rest assured, our maintenance team is consistently working on these areas to provide an even better experience to our guests. Your recognition is a huge source of inspiration for us to keep it up. Eventually, Kimberly the FOH manager offered us a Pool View Suite at no extra charge. We are equally delighted that you appreciated the numerous activities available for children, ensuring both fun and relaxation for all family members. Arinara Beach Resort Phuket - Tripadvisor We had a swim up private pool room which was lovely and private. There was a problem loading the reviews. As there was no manager on duty and we were tired after a 12 hour flight we had no option but to accept that with an agreement to meet a manager next morning. Including firework show at 2am. Special recognition to our colleagues in the restaurant and at Starbucks is truly heartening. But if peace and quiet is what youre looking for, then the location is very good. Staff were great, especially Wut from the bar who always went above and beyond. What are some of the property amenities at Arinara Beach Resort Phuket? Absoluterly a recommendation. Balcony Read our, Dear Khun Jintanan, Thank you for the 5/5 rating and for sharing your positive experience at Arinara Beach Resort. Hr erbjuds bekvma rum, en utomhuspool och parkering p omrdet. Tid Koh bar/restaurant is lovely, gorgeous food & we ended up here for dinner every day. Our resort designed in harmony environment seamlessly blends seaside architecture with the privacy comforts accommodations. The Christmas Eve party was way too expensive compared to other restaurants in Phuket and the food was well below our expectations. We are glad that you appreciate our large and spacious rooms, the amazing housekeepers as they did a great job in making the room and keeping it spotless clean, and our staff member Guy, who was also amazing and hardworking, of whom we are truly proud. De accommodatie beschikt over een buitenzwembad, comfortabele kamers en privparkeergelegenheid. Refrigerator Read our, Dear Cruiser23218963802, Thank you for taking the time to leave such a wonderful review about your recent stay at the Arinara. The resort also has a kids play area, pool table, table tennis, gym and massage options. Arinara Beach Resort Phuket (SHA Extra Plus) - Trip.com Warm Regards, Arinara Beach Resort Phuket. Arinara Beach Resort Phuket | Bang Tao Beach | Phuket | Thailand Ideally, we'd publish every review we get, positive and negative. We booked a pool view room, which was confirmed at check in. However, we regret that there are areas that did not meet your expectations and we sincerely apologize for the inconvenience. Inner courtyard view Rest assured that we noted all the concerns raised and will forward them to our management team for betterment so we could provide the best possible customer experience to our dear guests like you. Warm Regards, Arinara Beach Resort Phuket. Had a very nice relaxing stay, pools and facilities are amazing. Air conditioning Are there any historical sites close to Arinara Beach Resort Phuket? The pool is dirty with a large amount of broken tiles. Ver disponibilidad Ten en cuenta El titular de la tarjeta de crdito utilizada para hacer la reserva debe ser alguno de los huspedes que se alojen en el alojamiento. Arinara Beach Resort Phuket - SHA Extra Plus - Booking.com The beach was lovely and we made sure we reserved our deck chairs early so we could sit in the shade all morning. It was a pleasure to welcome you to Arinara Bangtao Beach Resort Phuket and we are happy to hear that you were pleasantly surprised with your stay. Room had private garden pool & rooms are very neat and lovely. Balcony Pool view Staff at the Starbucks was very nice and good service mind. The food at the restaurant is very good and offer great service. Yes, dry cleaning and laundry service are offered to guests. Beach attached, great location ( next to catch beach club) and it hosts a Starbucks cafe inside. The beach itself is large, with many restaurants, bars, water sports outlets and everything, Dear kta074, Thank you very much for your great review and for taking the time to describe your experience in such detail. Boendet ligger 1 minuts promenad frn stranden. It is regrettable that the resolution offered at the time of your check-out did not meet your expectations, and we apologize for any inconveniences this may have caused. Location was great. Noodles, rice or pizza and we were here for 2 weeks! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's wonderful to read that our team's commitment to hospitality was a main factor in your enjoyment of your stay. Poor all Inclusive. We are overjoyed to hear that your family had a great time and found our rooms, facilities and staff to your liking. We truly regret to hear about the discomforts you experienced, particularly regarding our bedding and pool facilities. Food was good, despite, Dear Bonnie C, Thank you so much for such a high rating and detailed review! We appreciate your feedback and will use it to ensure we keep delivering exceptional experiences. Tid Koh bar/restaurant is lovely, gorgeous food & we ended up here for dinner every day. The food at the Tid Koh poolside restaurant was extremely cold when they served it to us and the food was badly prepared. It is delightful to hear that everything was perfect and that our staff, particularly Guy and Wut, were friendly and helpful in creating memorable experiences. Warm Regards, Arinara Beach Resort Phuket. This property is making considerable investments and efforts toward becoming more sustainable. The view is really good & beachside restaurant is perfect to chill. CHECK RATES Check-in Check-out Rooms Adults Children Find Rooms Guest Reservations TM is an independent travel network offering over 100,000 hotels worldwide. To address your concerns, we are working closely with our team and neighbouring establishments to better manage the noise levels and prevent such situations from happening in the future. Balcony Our vision is to offer experiences that delight our guests and it's clear we didn't meet that goal during your visit. Your high praises are all very rewarding to our entire team. Thank you very much K.Mimi/K.Eak/K.Chakrist for warm welcome. When you step out of the premises, you are literally on the beach or in the water, depending on the tide. We are thrilled to hear that you found our rooms spacious and comfortable, and that you enjoyed our delicious food and reasonably priced drinks during happy hour. the bathroom was poorley lit and could not realy put on my makeup the maid did not leave much coffee and toilet rolls luckey there were tissues in my room the doors to the breakfast room were fauty and i got caught in them cutting my arm. Free WiFi, 50 m Everythings great! Claim your listing for free to respond to reviews, update your profile and much more. Its exceptionally clean, has fabulous pools and dining facilities and the staff are very helpful. We do hope you grant us another opportunity to welcome you back, so we can provide a more delightful stay. Alongside the soft white sands, our exotic beach front is one of the longest in Phuket with tranquility of an idyllic shoreline to discover for a sunset stroll. We regret that there was initially a mishap about the room, yet we thank you for allowing us to make it up to you and you accepted and loved the upgrade to pool view suite at no extra charge. Copyright 19962023 Booking.com. However, when we were taken to the room it was a garden view! The entire team is delighted to read that they have contributed to a perfect culinary moment, matching your expectations. . We hope to have the opportunity to welcome you back to Arinara in the future, so we can demonstrate our commitment to providing a truly relaxing and enjoyable experience for you and your family. Your contribution should be yours. Tea/Coffee maker Friendly staff at the 24-hour front desk are standby to assist guests on tour bookings and sightseeing trips. They are provided with air conditioning, a flat-screen cable TV . The pool access Grand Deluxe room is highly recommendedand book at least 2 nights, even if your planning only one. Refrigerator Warm Regards, Arinara Beach Resort Phuket. We would be more than happy to have you and your family stay with us again. The hotel is 30 to 40 minutes' drive from the international airport. Arinara Beach Resort Phuket 972 #6 19 72 / 9 3, , , 83110 011 66 76 314 361 / / / / The entire team will be pleased to read that they have contributed to a perfect culinary moment, matching your expectations. The wifi is terrible. Loved the arinara Sign at the beach. Arinara Beach Resort Phuket | Bang Tao Beach | Phuket | Thailand What food & drink options are available at Arinara Beach Resort Phuket? The the rooms on the bottom of the blocks are, Dear GlynM12, Thank you for writing such detailed feedback. We are delighted that you were impressed with our staff members, who went overboard to be polite and helpful, and our rooms which are huge and immaculate. Your praises on our helpful staff have been well received and we will continue to strive for top-notch service. We apologize for the frustrating check-out process you experienced and we are currently reviewing our processes to ensure smoother experiences for our guests. Attached bathroom It's particularly delightful to hear that our outstanding staff contributed to your memorable stay by providing friendly and courteous service. A lovely welcome on arrival, got a povely pool access room. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We eagerly look forward to welcoming you back to Arinara Beach Resort in the near future for another wonderful stay. Dear ChrisJustaguy, Thank you for sharing your wonderful experience and for the 5/5 rating! We are thrilled that we were able to offer you everything you needed for a relaxing and successful stay and we look forward to welcoming you back. It has been a pleasure hosting you and we certainly love to host your stay again. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. I will definitely return to this hotel again asap. They offered us to stay in a garden view room (which in real life was a room facing bushes and being able to follow the garbage handling of the hotel) instead for the first night and free buffet dinner as compensation. business travel features to the top of the filter menu so you can find them faster. El Arinara Beach Resort Phuket - SHA Extra Plus acepta estas tarjetas y se reserva el derecho de cargar de forma temporal una cantidad antes de la entrada. created a special table, personal staff, birthday cake, birthday shots and staff to sing happy birthday.. it was definitely an occasion to remember. He was also keep following up the issue till he was ensured by us that, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Special recognition to our colleagues in the restaurant and at Starbucks is truly heartening. Inner courtyard view Numerous times during our stay and on checkout we complained about the constant noise at night. The noise was so loud it scared our two little babies and none of us got a good night sleep for the 5 nights we stayed. L'Arinara Beach Resort Phuket - SHA Extra Plusdista in auto 10 minuti dal Phuket FantaSea e 20 minuti dall . Dear ChrisJustaguy, Thank you for sharing your wonderful experience and for the 5/5 rating! 72/9 Moo 5 Cherng Talay, 83110 Bang Tao Beach, Thailand Arinara Beach Resort Phuket - SHA Extra Plus You're eligible for a Genius discount at Arinara Beach Resort Phuket - SHA Extra Plus! Warm Regards, Arinara Beach Resort Phuket, Gorgeous room, pool area with plenty of beds & always kept area clean. Additional sorting options might be available (by type of traveler, by score, etc). We hope that you could visit us again so that you could see for yourself the improvements made. Warm Regards, Arinara Beach Resort Phuket. We constantly aspire to make our guests' stay memorable and will continue to improve. Overall I wouldnt recommend staying here, but if you do end up staying at the Arinara hotel please just dont order food at the tid koh bar, the food is disgusting. Claim your listing for free to respond to reviews, update your profile and much more. Read our, Dear Michael N, Thank you for sharing your feedback. One thing to note is the Air-condition issue we have to wait for Engineers fixing 2 times and TV doesn't work. We appreciate your positive feedback about the high standard of cleanliness we provide, the large variety of dining options, and our convenient beachfront location. The property reserves the right to pre-authorize credit cards before arrival. LOCATION Its a bit far from town proper (roughly 30mins drive). We appreciate your kind words and acknowledgment of the hard work put forth by our staff in making your experience memorable. There are more places to choose from in the, 72 / 9 Moo 3, Bang Tao Beach, Choeng Thale, Phuket 83110 Thailand. Thanks again for the review. Free Wi-Fi is available throughout the resort.Phuket FantaSea is a 10-minute drive from Arinara Beach Resort Phuket (SHA Extra Plus), while Phuket International Airport is a 20-minute ride away.The rooms and suites are fitted with floor-to-ceiling glass doors and a private balcony. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. After i sent the request via the hotel application , Mr. We take pride in our team's commitment to making our guests feel special. We would appreciate it if you would allow us to turn your negative experience into a positive one and we hope to welcome you one day again at Arinara Bangtao Beach Resort Phuket. This is a decent size hotel of around 200 rooms. Our room was always cleaned to a good standard. Karen was also showing us around the hotel with full of her product knowledge and she gave us all useful information. Tea/Coffee maker Booking.com does not accept responsibility or liability for any reviews or responses. It is delightful to learn that you loved everything we had to offer without encountering any sort of discomfort from our end. Our location close to the beach is one of our prime features and we thank you for acknowledging it. Ocean view Balcony Dear perjerc2018, Thank you for taking the time to share your 5-star experience at our resort, and for recognizing the exceptional service provided by Khun Karen, Khun Chakrist, and the rest of our staff. Warm Regards, Arinara Beach Resort Phuket. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. True Paradise, Friendly Staff, Great Pool and Ocean access! Moreover, you were pleased with the excellent level of service provided by our staff members, including Bang Yaya, the Activity Manager, and Khun Ake, the Operations Manager. We were not the only customers who had this issue with no room availability. We are glad that you appreciate our decent hotel, the unbeatable location, the very good breakfast with excellent variety of choices, the nice beach bar and beach restaurant that provided superb lunch, and the nice pool and swim up bar with lovely cocktails. The rooms and suites are fitted with floor-to-ceiling glass doors and a private balcony. It delights us to know you appreciated our rooms, view, and proximity to the beach and airport. Situato a 2 minuti a piedi dalla spiaggia di Bangtao, l'Arinara Beach Resort Phuket - SHA Extra Plusoffre una piscina all'aperto, sistemazioni confortevoli, un parcheggio in loco e la connessione WiFi gratuita nell'intera struttura. Room 6204, Dear Kav B, Greetings from Arinara Beach Resort Phuket! Air conditioning Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. We look forward to welcoming you back for another memorable stay in the future. Loved it. We're sorry to hear that your experience did not meet the standards we aim for at our hotel. Arinara offers an oasis swimming pool and just steps to the sands of the resorts beachfront. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The rooms were large and clean and the staff friendly. Warm Regards, Arinara Beach Resort Phuket, The most two star, four star hotel of life. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Specially would like to thank Khun Karen and Khun Chakrist making our belated Birthday such an amazing day which will never forget and thank for the birthday cake surprises arranged in my room. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Dear Terri H, Thank you so much for your kind words and wonderful 5/5 rating. However, we regret that there were also some not-so-positive comments, yet we highly appreciate them as well, as they will help us to improve further our services and provide the best possible experience to dear guests like you once all those points were rectified. Are there opportunities to exercise at Arinara Beach Resort Phuket? Warm Regards, Arinara Beach Resort Phuket, very spacious room,best till now we have experienced ,we stayed at room no 1103( pool access),,our kid like it very much and it is like your own private pool. It is delightful to hear that everything was perfect and that our staff, particularly Guy and Wut, were friendly and helpful in creating memorable experiences.
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