Its better to make two backups and store them in different places, just in case. "Erase Assistant is not supported on this Mac" Ventura 13.4. What Select your user account and enter the administrator password if asked. "Erase Assistant is not supported on this Mac" Ventura 13.4. The cookies is used to store the user consent for the cookies in the category "Necessary". Features described in this article refer to the MacPaw site version of CleanMyMacX. Back up your Mac. P. Phillips, call After erasing all the data on Macintosh HD, you need to reinstall macOS to boot. With the release of macOS Monterey, Apple introduced Macs version of Erase All Content and Settings, known as the Erase Assistant. Simply put, it factory resets your Mac. Solved, Helpful, and Apple recommended posts - Apple Support, Erase Assistant is not supported on this Mac. On the same window, click on the Format menu and select APFS. If you open System Preferences but find "Erase All Content and Settings" not there, it signifies that your Mac is either running a macOS earlier than Monterey or doesn't have the required chip. This was until macOS Monterey, where Apple finally released Macs own Erase All Content and Settings, popularly known as the Erase Assistant. The files are gone for good. Now that you have had a failed " Automated enrollment " not sure why the Erase All Content and Setting is failing. Have you lost a crucial file lately while fixing the "Erase Assistant Is Not Supported on This Mac error"? Scientists have developed a 'living PC' made from mushrooms - fortechnite. You may avail of the Erase Assistant on your Mac, provided you meet the following criteria: If you are unsure whether your Intel Mac includes a T2 security chip, the following list of Intel-powered Macs is compatible with Erase Assistant: If your Mac fails to meet these requirements, using Erase Assistant to erase its contents becomes unfeasible. trying to erase data from old Mac, cannot access the erase tab under disk utility. When its turned off, Macs screen will go black and all of its lights will be switched off. If Erase Assistant doesn't work on your Mac, either because its an Intel Mac without the T2 security chip or because it shows an error message, you can manually wipe your Mac. Remove installassistservice.exe - how to permanently delete the file You may need to connect to a Wi-Fi network. Step 7. All Rights Reserved. Step 1. can someone explain the requirements to use "Erase All. Keep holding the particular keys until you notice the Loading startup options screen. Reinstall macOS, then use Erase Assistant. But generally, older models can also share this problem. You can factory reset your Mac without a password with this tutorial! While the reasons behind the Erase Assistant Not Supported on This Mac error are unknown at the moment, you can still get past this error if you follow the fixes listed below in the right order. First, back up your Mac. Note: If your Mac doesn't support Erase Assistant, you'll receive an error reading, "Erase assistant is not supported on this Mac" when trying to use it on macOS Ventura. Advice? Follow the steps to factory reset MacBook Big Sur without Erase Assistant: 2. Home >Computer Instruction. Under that setting, you will see "Erase All Content and Settings.". Once youve erased your startup disk using Disk Utility, you can now proceed to install a fresh copy of macOS on your Mac. The steps are shown below: Step 1. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Related: How to Zoom In and Zoom Out on Mac. Apple offers an inbuilt tool on macOS called Erase Assistant that lets you wipe all of your existing data on the Mac with the device turned on. Image credit Apple support The next time it boots, it will start up as a new Mac. 1-800-MY-APPLE, or, Erase your Mac and reset it to factory settings, what to do before you sell, give away, or trade in your Mac, use Boot Camp to remove Windows and its partition, Sales and Dont select Macintosh HD volume from this sidebar, but choose the disk its part of. Jun 26, 2023 4:07 AM in response to cyb4rtr0n1x. Before you proceed to re-install macOS, make sure your Mac is plugged into power (for MacBooks). Now, click on Erase Volume Group to remove all of the data inside your Mac and create a new Macintosh HD volume. Related: How to Airdrop Between Mac and iPhone. Make sure to sign out of the Apple ID by typing the password. The feature is available as an app as well as an option inside macOS System Settings or Preferences. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of cyb4rtr0n1x, User profile for user: All postings and use of the content on this site are subject to the. You own a Mac with Apple silicon (M-series chip) or an Intel-based Mac with the Apple T2 Security Chip*. Here you will see the "Erase All Content and Settings" tab. When i hit reset I get a message that erase assistant is not supported on this machine. If your Mac meets the system requirements, you can use Erase All Content and Settings to reset it without going through the manual process of erasing your Mac. Give your Mac a few minutes to shut it off completely. You can, however, still erase all the content and settings on your Mac. Use Disk Utility to erase a Mac with Apple silicon. Traditionally, you had to manually log out of all your accounts, erase the startup disk, and reinstall the macOS. May 9, 2023 By Versha Managing and maintaining your Mac can be frustrating when confronted with errors. If youre one of those who have encountered this issue, the following post should help you understand why you might be hit with this error and guide you with ways to fix it. Please help! You can check out the post linked below to get it fixed. In the dropdown menu that appears, select Erase All Contents and Settings. "Facebook not supported" in Safari after - Apple Community Before you enter the procedures, make sure your Mac is working correctly. Erase your Mac - Apple Support (IN) I find it so ridiculous that this is an issue thats not easily found/fixed. Erase Assistant will not be available to you if your Mac user does not have administrative rights on the machine. Step 1. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If you can't see "Apple M1 chip or M2 chip" or "Apple T2 Security Chip," it's impossible to use Erase Assistant on your Mac. Thats it. You will then have access to the Erase Assistant functionality. What to do if Erase Assistant is not supported on your Mac? wipe apps, content, and settings on your Mac. SupportAssist for PCs and Tablets Clean Uninstall and Reinstall Click "Reinstall macOS" and tap Continue. As mentioned earlier, the Erase Assistant tool is available on the Intel Mac or Apple Silicon Mac with a T2 chip as long as these MacBooks operate on Monterey or higher. To get into macOS Recovery on Apple silicon Macs, press and hold the power button on your Mac. disable Find My and Activation Lock on your Mac, which may remove the Mac from your iCloud account. After erasing the Macintosh HD, you should reinstall macOS Big Sur. The first user account is created but no Secure Token is granted and user is not volume owner. Thanks for all your replies. If your Mac is either Apple Silicon or has the T2 security chip, follow the steps below to use Erase Assistant, which should work. Regardless of what device youre on, you can check out the fixes below to dodge the Erase Assistant Not Supported on This Mac error and wipe your Mac with ease. She focuses on writing articles about data recovery on Mac devices and PCs. Once you type the required password, click on Continue. After you type your password inside its relevant box, click on Unlock to proceed. . If your disk still doesn't appear in Disk Utility, or Disk Utility reports that the erase process failed, your Mac might need service. Wait until the progress bar finishes. Apple disclaims any and all liability for the acts, ask a new question. How to Fix Erase Process has Failed on Mac? - Tenorshare After the installation completes, youll be greeted by the Welcome screen where you can select your device region and language. The all-round problem fixer for Mac. But on macOS Ventura, it's slightly different. You can access the Erase Assistant on your Mac as long as you fulfill the following requirements: If your Mac doesnt meet these requirements, you wont be able to use Erase Assistant to wipe the contents on it. You can access Eraser Assistant on your Mac if you meet the following requirements: Why do you see 'Erase assistant is not supported on this Mac' on Intel Macs? Then look under the Functionality tab toward the bottom of the page. Choose the administrator account, and hit "Next". You can use Apples Time Machine or Acronis for this purpose; but there are also other backup solution you can always rely on. Step 4. Youll now be prompted to enter the selected accounts password on the next screen. After learning how to boot your Mac into Recovery Mode on Intel-based and Apple silicon Mac, you can start to erase your Mac without Erase Assistant. Choose "Authorisations". Fix Erase Assistant is Not Supported on This Mac Error[2023] - iOS Ideas If you're going to move to another Mac, using Time Machine will make it easy to restore everything using Migration Assistant. If you see a notification explaining that other volumes need to be erased before you can erase all content and settings, you may have used Boot Camp to install Microsoft Windows on your Mac. However, you can still do the traditional way of wiping out your Mac, which is mentioned below. If you are just starting fresh with your Mac, follow the onscreen instructions to set up your computer. Apple may provide or recommend responses as a possible solution based on the information When your Apple account is signed out of your Mac, youll see a final confirmation prompt on the screen. Erase Assistant: the New Feature in macOS Monterey/Ventura - iBoysoft ALL RIGHTS RESERVED. To ensure that your MacBook has a T2 or M1 & M2 chip, these are the leading steps to check: Step 1. However, occasionally you may get the "erase assistant is not supported on this Mac" error message. This article will delve into the potential causes underlying the Erase Assistant is not Supported on This Mac error and present you with effective troubleshooting techniques to resolve it. any proposed solutions on the community forums. By default, it will be named Macintosh HD but you can enter any name you want to set by typing it inside the Name field. Before using Erase Assistant or erasing all contents and settings on your Mac, make sure to back up your data first. You can download CleanMyMac X here and try it for yourself. Jun 29, 2023 1:20 AM in response to cyb4rtr0n1x, At least it is now working without a visit to the Genius Bar, Jun 29, 2023 5:25 AM in response to P. Phillips. Step 2. How to Cancel Apple Arcade Subscription Easy Step-by-step Guide, How to Add Text to Photos on Your iPhone and iPad, How to Make Apps Bigger on iPhone 13: Step-by-step Guide, How to Turn Off Burst Mode on iPhone: Easy Step-by-step Guide. 3 Zinc Hit the System Information to launch it. Getting Erase Assistant Not Supported on This Mac Error? When you do, it turns out that it makes wiping your Mac before selling it or giving it away really easy. After these steps, your Mac will restart and display a black screen. Steps to find Erase All Content and Settings on macOS Ventura: Step 1. MacBook Pro 15, macOS 13.3 Posted on Apr 2, 2023 1:43 PM Reply Me too (1) All replies 2 replies Barney-15E Level 10 107,576 points Erase assistant is not supported on this - Apple Community Cannot delete item in Support Assist as admin I need to delete a device in Support Assist 1.3 but the option is grayed out even when I am logged in as an administrator. omissions and conduct of any third parties in connection with or related to your use of the site. That's also why the error often occurs on the 2017 MacBook Pros, which are the oldest Mac models compatible with macOS Ventura and don't include either of the chips. If your device doesnt meet the requirements, you wont be able to use Erase Assistant. macOS 13.0, Dec 15, 2022 1:18 PM in response to candan2022. If you're selling, giving away, or trading-in your Mac and want to leave it in an out-of-box state, don't use the setup assistant or your previously connected Bluetooth devices, if any. If youre running into any other issue while erasing your Mac, weve got you covered. db-shm. Inside the startup options window, click on Options and then select Continue. Perhaps a more experienced Contributor with insights with Automated enrollment may pickup this question, Jun 26, 2023 4:02 AM in response to P. Phillips. Erase Assistant does the following things on your Mac: Signs you out of Apple services, such as iCloud. Erase Assistant (Erase All Content and Settings) is only available on Apple Silicon and Intel-based Macs with the Apple T2 security chip running on macOS Monterey or later. The Erase Assistant is a recent addition to Macs features, designed to facilitate the erasure of a Mac without requiring a visit to macOS Recovery. Your Mac should also run at least macOS Monterey or macOS Ventura or later. Otherwise, you can't use Erase Assistant and need to restart your Mac in Recovery Mode to reset your Mac. On your Mac, Erase Assistant accomplishes the following: Removes your account from Apple services like iCloud. Click Erase. What to do if you get 'Erase assistant is not supported on this Mac'? Go to General in the sidebar and choose Transfer or Reset. The internal hard drive is usually named Macintosh HD. Bluetooth devices will disconnect (unpair) from your Mac. Jun 26, 2023 5:32 AM in response to cyb4rtr0n1x. remove and clear all user accounts as well as the data stored by them. The keys are fetched automatically. 1700, Tianfu Avenue North, High-tech Zone. Step 3. Tech support will not use any third-party tool to uninstall SupportAssist. Back up the important files on your Mac. 3. For Mac computers that support Erase All Content and Settings (EACS), it is recommended to send the Erase Device command from Kandji vs using the Erase Assistant locally on the device. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Step 1. The cookie is used to store the user consent for the cookies in the category "Analytics". The drives are kept in the left-hand column inside the Disk Utility app. Erase Assistant will prompt you to input your Mac's. Welcome to our YouTube Channel. help, trying to erase data from old Mac 2017, cannot access the erase tab under disk utility. It allows you to wipe all the data and settings from your Mac so that if you give it away or sell it, the new owner can set it up as a new Mac and wont have access to your files. Doing so ensures you don't need to know a local user's password, it will skip unnecessary Apple ID sign-outs, and it properly prepares a Mac to re-enroll using . Mac users often have reported this error: "Erase Assistant is not supported on this Mac". Click the data to preview, and click the "Recover" button to have them back. Dany is an editor of EaseUS who lives and works in Chengdu, China. There have been several reports from users who encountered the error message, Erase Assistant is not supported on this Mac. Those users were trying to use the Erase Assistant as a prelude to restarting or factory resetting their Mac. (There is a problem we are investigating with Automated enrollment and macOS devices just shutting down during enrollment process. No. All postings and use of the content on this site are subject to the. To start the conversation again, simply If you want to factory reset your Mac without a password, you can read this article to get the detailed tutorial: Factory Reset Mac Without Password [for macOS Ventura/Monterey]. By continuing to use this site, you agree to our cookie policy. Mark Zuckerberg has unveiled Threads, a clone of Twitter designed to lure people turned off by the social network's changes under owner Elon Musk. To update your macOS version, navigate to System Preferences and select Software Update. To go ahead and proceed with the reset, click on Erase All Content & Settings from this prompt. In the window that opens next, enter a name for the new volume thats going to be created after you erase your startup disk. Another reason to use Erase Assistant is to wipe your Mac before reinstalling the macOS again. But don't worry! It scans your Mac for junk files so it can free up space, looks for ways to optimize performance, and checks for malware. Old Toad, call Gift. Once you enter the account password, click on Continue to proceed. When the System Preferences window opens, click on the System Preferences tab from the Menu Bar at the top. What Should You Do if Erase Assistant is Not Supported on This Mac? 0 Kudos Share Reply rpayne Contributor II Options This site uses Akismet to reduce spam. To start the conversation again, simply There's no way back once you erase your Mac with Erase Assistant, so backup your data and settings now using Time Machine or another backup tool. Dec 31, 2022 11:14 AM in response to Barney-15E, Dec 31, 2022 11:16 AM in response to lukiacostello. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. A forum where Apple customers help each other with their products. Eliminate and clear the user accounts along with the data preserved by them. Erase Assistant is not supported on this Mac Hello, can someone explain the requirements to use "Erase All Contents and Settings." Device is MacBook Pro 16-inch M1 Pro macOS 13.4.1 Must the logged in user be volume owner AND a cryptographic user to use that option AND admin? Nor should you reinstall your macOS. Toggle off Activation Lock and Find My on your Mac to prevent the Mac from being deleted from the iCloud service. In the Internal section of the Disk Utility sidebar, make sure that you see the volume named Macintosh HD. With a professional data retrieval software named EaseUS Data Recovery Wizard for Mac, you can quickly regain every lost data with a simple click. Regrettably, there exists yet to be a solution to rectify this error. The article linked at the top of this page labeled: Related Article: Jan 26, 2023 7:05 AM in response to candan2022, Jan 26, 2023 7:13 AM in response to lukiacostello, Excerpt for suggests link at top of this question, If you can't use Erase All Content and Settings. Another reason is that it doesn't support Erase Assistant. How to Reset/Erase Mac to Clean in Two Simple New Ways - EaseUS Save my name, email, and website in this browser for the next time I comment. Under disk utilities, the erase option is grayed out. How To Fix 'Erase Assistant Is Not Supported On This Mac' Error and 9 Ways to Connect an iPhone to a MacBook Without USB, How to Erase Mac With Apple Silicon Before Returning It. This tool simplifies resetting your Mac to its factory settings and erasing all data before reinstalling macOS with just one click. If you want to start up again from the disk you just erased, select Reinstall macOS in the utilities window, then click Continue and follow the onscreen instructions to. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Type in your admin password and click Unlock. It's possible to retrieve your MacBook data with the help of a professional data recovery software named EaseUS Data Recovery Wizard for Mac after using this Erase Assistant. Dany updated on Your MacBook will reset entirely after hitting the button with red words. Before we explain what to do if you get the "Erase Assistant is not supported on this Mac" error, let's recap exactly what Erase Assistant is and what it does. Apple disclaims any and all liability for the acts, After using Erase Assistant on your Mac, your machine will be in an out-of-the-box state without any of your sensitive data remaining. How To Fix Erase Assistant Is Not Supported On This Mac After you enter your device password, the erase assistant will show the Time Machine screen prompting you whether you wish to create a backup of your Mac to external storage. ?Strong enough to assist you in securely recovering data from plenty of devices and support. In such conditions, the only way you can erase your Mac is by booting it into macOS Recovery using the steps below. It does not store any personal data. Step 6. If you wish to create a new backup, click on Open Time Machine and follow the on-screen instructions to create a backup. How to erase Mac without Erase Assistant: Share these steps if it helps you reset your Mac. If you're not using a Mac with Apple silicon, follow the steps toerase an Intel-based Mac. However, the method of accessing the Erase Assistant may differ based on the version of macOS running on your Mac. Opt for the internal drive, which is known as Macintosh HD. Use the normal procedure to uninstall SupportAssist (Control panel -> Add or Remove Programs -> Uninstall). Turns off Find My and Activation Lock, so the Mac you're erasing is no longer associated with you. How to reset MacBook before selling or giving away - 9to5Mac If you arent sure if your Mac has an Apple T2 Security Chip, below are Mac models with the said chip: The Erase Assistant Is Not Supported On This Mac error appears when your Mac is an older model and doesnt have the Apple silicon or T2 security chips. Our mail pigeon will bring you our best deals and news about MacPaw apps. by islandtort. Click the "Search for lost files" button. Ooni Karu 12G multi-fuel pizza oven has a borosilicate glass door so you can see your pie Gadget Flow - fortechnite. If you possess a Mac equipped with Apple silicon, including the T2 security chip becomes redundant as it is seamlessly integrated within Apples M1 or M2 chip. Resolving the 'Erase Assistant is not Supported on This Mac' Error: A Erase Assistant does the same but on the Mac. How to fix Erase Assistant is not Supported On This Mac error. If you previously used Disk Utility to addvolumes to your startup disk, select each additional internal volume in the sidebar, then click the delete volume () button in the toolbar to delete that volume. 10. See the section at the end of the "Related Article" linked above. Click View > Show All Devices to reveal all the disks and volumes. As explained earlier, Erase Assistant is only available on Apple silicon Mac or Intel Mac with Apple T2 Security Chip as long as any of these devices run on macOS Monterey or higher. Once you select a startup disk from the Disk Utility screen, click on Erase from the top toolbar on the right panel. Any ideas how to fix this? Youll now arrive at the Erase All Content & Settings screen, where youll see a list of data that gets wiped from your Mac during this process. If you are familiar with the Erase All Content and Settings in iOS, Erase Assistant performs the same function, but on your Mac. Choose to install on your Macintosh HD and click Install. provided; every potential issue may involve several factors not detailed in the conversations Unfortunately, in that instance, there is nothing you can do except manually wipe your Mac by booting in Recovery mode and using Disk Utility to erase the disk and reinstall macOS. Step 7. Choose APFS as the format if you want to install macOS 10.13 or later. And in its first 24 hours, more . If your Mac is running macOS Monterey or earlier, this will be located in System Preferences. Delete every volume on your Mac, not just the one that contains. Erase content, applications, and settings on Mac devices, or. Step 3. If you don't see it there, choose Apple menu > Shut Down, then unplug all nonessential devices from your Mac and try again. 1. Apple is shuttering My Photo Stream. Here's how to ensure you don't We checked whether the Erase Assistant app can be accessed via Finder by going to /System/Library/CoreServices on an unsupported machine (MacBook Air 13-inch, 2015) running on macOS Monterey but we couldnt find such an app inside this location nor through the System Preferences app. Yes that's right because the next Genius Bar is at least one and a half hours from here by car. Step 2. lukiacostello, User profile for user: You can do it by clicking the Apple logo from the menu bar, which is located at the top left side of your Mac. Hopefully, this article has demonstrated the possible ways to fix this error and how to utilize Erase Assistant. Choose the internal hard drive from the sidebar, and erase it. Select a Wi-Fi network from the upper-right corner of the screen. only. In that case, This site contains user submitted content, comments and opinions and is for informational purposes Go through the FAQs below to understand the topic in a better way: 1. Select a Wi-Fi to activate your Mac, then click Restart. This should be the last option. When trying to factory reset your Intel-based Mac using the Erase Assistant, you may encounter one of the following issues: Here, we will help you understand these problems and erase your Mac without Erase Assistant. If so, select one you want to retrieve and hit "Next". Step 2. Uninstall the HP Support Assistant using the following steps: In Windows, search for and open change or remove a program. When you empty the Trash, the space occupied by the files in the Trash is made available to the system, and the files are eventually overwritten. Then you can follow the steps below to erase all contents and settings on your Mac. In other words, if you obtain this "Erase Assistant is not supported on this Mac" error on macOS Monterey or Ventura, the system doesn't have the required T2 or Apple Silicon chip. But to help you do it all by yourself, weve gathered our best ideas and solutions below. To dive into macOS Recovery on Intel-based Macs, you need to press and hold Command + R button on your keyboard. You can access this app from the Dock, Launchpad, or Spotlight or by going to Apple logo > System Settings. The cookie is used to store the user consent for the cookies in the category "Performance". So, it's unavoidable! Here, select Erase All Contents and Settings. Jun 26, 2023 6:48 AM in response to cyb4rtr0n1x, To truly determine if the Secure Enclave has been corrupted, 1- Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions, 2 - Make an Appointment at the Apple Genius Bar and have them evaluate the computer, Here I am out of my depths here, but they may require Revive or restore a Mac with Apple silicon using Apple Configurator, As I am not 100% sure of this, am hesitant to supply the link to this Support Document from Apple for fearing it may make a bad situation even worse, Jun 29, 2023 1:11 AM in response to cyb4rtr0n1x.