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sta server lookup failed

It seems like pgbouncer is unable to use DNS. It would probably help, to explain the exact store to site (xml lists) you ahve, the store to gateway/sta mappings (on storefront), and the optimal hdx routing, and the gateway to sta mappings (on vpn vserver). View solution in original post. STAS consists of an agent and a collector. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. For SL500 and SL150 libraries, verify that the Volume Label Format is set The help desk advises the users to wait 30 seconds and try again which usually works. Users are able to log in and see the applications assigned to them, but application launches fail intermittently. For more information, please see our Check your STA list on your gateway (vpn vserver) Compare the list of STA's listed to the list of STA's specified on the StoreFront server. Under User mapping and multi-site aggregation --> Map Users to Controllers, the "Everyone" group is mapped to both controller groups. 7. Citrix.DeliveryServicesClients.Authentication.Exceptions.NoSessionForAuthenticationException, Citrix.DeliveryServicesClients.Authentication, Version=3.22.0.0, Culture=neutral, PublicKeyToken=null Under "Aggregate Resources", both controller groups are listed under "Aggregated". If it is being asked to resolve the STAID for controller3 and it only knows controllers 1 and 2, then the STAID will not match a valid STA. The StoreFront WEST should have a similar config. Email blacklists are a common way of reducing spam. Yes, the "load balanced" check box is selected for the controller list of each site. Does Iowa have more farmland suitable for growing corn and wheat than Canada? You can also change the gateway forname based resolution to the STA IP addresses and see if that eliminates the sta server lookup failure or create a dns host record on teh gateway for thesta name to ip lookup. This is error is typically pre-STA request. . address is not specified in the connection details for the library. Welcome to the Citrix Discussions. Reddit, Inc. 2023. Looking to see if an STA storefront is using or a rogue config on one server is NOT a sta the gateway is aware of. Skipping gslb for a second, just to look at the basic communication requirements with one store getting two sites to two name-specific gateways: Example 1: 1 Gateway, 1 storefront aggregating two sites. I have the option to route them using weighted round robin, or equal round ro :)Just a reminder, if you are reading the Spark!, Spice it See the SNMPv3 trap recipient creation procedure in the. Citrix Workspace with Azure SSO - remember/suggest user email It should be looking for server_name1.domain.com. I apologize, I'm having difficulty finding STA ticket expiration at the moment. Feb 4 14:09:46 02/04/2021:14:09:46 GMT 0-PPE-0 : default SSLVPN Message 568661687 0 : "[CGP][ICAUUID=nnnnnnxn-nnnx-nnnx-nnnn-nnxnxxnnxnnn] STA server lookup failed {sta-auth-id=STAnnnnnnnnn}". In 2014, Jeremy Burge, the founder of Emojipedia, brought It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network. It just means you can point things to the lb for storefront communication BUT don't use the lb for any xml or sta list (anything talking to them should use the individual controller names). We like it spicy here! So if its not a load balancing or sta issue, then it is possbly the association of gateway to cvad sites is wrong and that would bring us to gslb. Each site has a single store with two gateways defined - "singlefactor.gw.com" and "multifactor.gw.com". Storefront enumeration is successful too since the user can log in and see their apps. it. The Overflow #186: Do large language models know what theyre talking about? The app only supports 1440x900. Welcome to the Citrix Discussions. You can find more information, Install the Google browser. The goal is to set the system up so that it uses SSL throughout the communication process. Could be something simple. Open a terminal session on the STA server, and log in as the Oracle user. Thanks in advance. Introduction Before you begin What's new Log Types and Subtypes Type They are essentially collapsed controllers. The strange thing is the STA ID in the error message is from the east site. TABLE 21 shows memory usage requirements for the STA Domain Server, STA Managed Server, and MySQL. eastcontroller1/eastcontroller2 for east. STA is not properly configured as a trap recipient on the Confirm from both participating gateways that there aren't any DNS resolution issues with the sta name. This chapter assumes you are using the recommended SNMP v3 protocol for SNMP communications between STA and the monitored libraries. Today in History: Both gateways are set for "Authentication and HDX Routing". Q: How is the STA service implemented? - EAST LB StoreFront address which is only storefront on EAST C1/C2. Table of Contents. Privacy Policy. Making statements based on opinion; back them up with references or personal experience. Discussing based on the three quotes you provided above: [1] So, in this case your storefront and broker service (xml/sta) are the same system unless you move the ports separate. How to fix "Reverse DNS lookup failed" on CUC Subscriber If port 162 is already in use, determine what process is using This is likely correct. http://www.carlstalhood.com/session-policies-for-storefront-netscaler-11-1/, The issue I'm having is launching the application after I get logged into the web interface. Confirm that the StoreFront is using the load balanced controllers for the xml configuration (Store > Delivery Controller config) and you have the right xml lb for each CVAD Site in the Store. - Windows Server 2012 R2 and are patched monthly. How many witnesses testimony constitutes or transcends reasonable doubt? Connect and share knowledge within a single location that is structured and easy to search. Domain Server - Show Status. Verify that the STA server is using a static IP address. Everything setup to use SSL. STAS is to authenticate users on workstations, not servers. View the 100+ blacklists we check. Click on the "Create" button. Usually SSL. BUT: I have a concern around this statement (and its further confirmed by your eastside/westside comments): So my concern is that depending on exactly how the storefront-site mapping is made and then the storefront-gateway mapping is made. 1999 - 2023 Citrix Systems, Inc. All Rights Reserved. -A separate WEST LB Storefront would point to the storefront servers for the WEST Site (c3/c4). Sophos Firewall: Best practice for STAS Don't load balance the STA's with lb vserver; let storefront alternate between them. The environment consist of. But these can span C1, C2 and C3, C4. I'm going to focus on the sta issue first as it is likely a gslb/optimal hdx mapping issue. server's IP address in the library's connection details. From your obfuscated traces you have DNSSEC, this is the most probable cause of failure. To continue this discussion, please ask a new question. 10-12-2020 01:41 AM. This article answers some frequently asked questions regarding the Citrix Secure Ticket Authority (STA). For a GSLB config, you storefront should have a GSLB shared name defined as authentication gateway only and then two site specific names gatewayeast and gatewaywest for the hdx proxy only. You can find more information, Install the Google browser. This topic has been locked by an administrator and is no longer open for commenting. Thanks in advance. To use our site, please take one of the following actions: Thank you, It only takes a minute to sign up. - WEST XML conversations can also be load balanced by pointing to WEST C3/C4. This occurs regardless of the virtual server the user logs in to. Compare the list of STA's listed to the list of STA's specified on the StoreFront server. I am currently on Citrix 7.15 with 7.6 and 6.5 still running. - StoreFront would see the EAST and WEST xml brokers as separate sites for multi-site aggregation which you are already doing.. All Internal DNS, External DNS, and Firewall Settings are pointing to the new Exchange-Server-2019 and the old Exchange-Server-2016. Making statements based on opinion; back them up with references or personal experience. (Ep. The east servers only exist as server objects in the west NetScaler configuration. Take care about your solution. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This code indicates that the server has received and is processing the request, but no response is available yet. - The STA URL for each server defined in Storefront matches the STA URL bound in the virtual servers under "VPN Virtual Server STA Server Binding". One way to troubleshoot this without having to go to the specified controller and see what events are happening in that time frame, go to Citrix Director for that site, look at the connection failures dashboard which usually gives a reason "no resources available" or connection failure and a subreason that may narrow this down. Upvote if you found this answer helpful or interesting. Pgbouncer server DNS lookup failed - Percona Community Forum Auth Pass and Priv Pass - Must match the passwords on the STA SNMP Client Attributes screen, as well as the passwords specified when creating an SNMP user. 5. I can connect to Postgres DB after setting [databases] configuration in pgbouncer.ini like this : tags = host=127.0.0.1 port=5435 auth_user=postgres dbname=postgres. I no longer see the "STA server lookup failed" error in the console! the following issues could be the cause: Use this procedure to diagnose and resolve the issues. Connect and share knowledge within a single location that is structured and easy to search. There are two delivery controller groups per site - West and East. - Removed the "Everyone" user mapping so I could remove the east site in the Storefront site aggregation. have started during system boot. Verify SSL Settings. Privacy Policy. Asking for help, clarification, or responding to other answers. Applicaton launches fail intermittently - NetScaler Console shows "STA The service account in the Europe Server has been added to Kerberos and all linked servers work fine. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, The future of collective knowledge sharing. http - How to fix "Host name lookup for [server name] failed" after DNS Issue - dig shows SERVFAIL / nslookup shows server can't find What is the solution for DNS lookup failed issue? And the "load balanced" check box should be listed for the controller list in each site, indicating for storefront to alternate between the xml brokers. You are not giving the real name, while the DNS is public, which makes troubleshooting more difficult. Failed to load featured products content, Please try again . Every time I try to remove the 6.5 DC's, I get errors in the logs of the Citrix Gateway (ns.log) with the following error: STA server lookup failed {sta-auth-id=STAXXXXXXXXX6F} Occasionally the app will not launch. We have a Windows 2019 I've also been able to setup NetScaler following one of Carl's guides. Successful responses 200 OK The request succeeded. All rights reserved. and our -X runs the process as the current user, whereas -C will change to the configured user/group. I keep gettingSTA Ticket Validation failed on netscaler management IP? Conceptually, we have 4 different conversations we have to track: Storefront and the 3 controller conversations: XML Brokers, STA, and VDA Registrations. Is there an identity between the commutative identity and the constant identity? Temporary policy: Generative AI (e.g., ChatGPT) is banned, pgbouncer can't connect to local postgresql database (timeout), pgbouncer - closing because: unclean server on every connection, Server cannot connect to pgbouncer (PostgreSQL), PgBouncer don't start the minimum connections, OperationalError: ERROR: pgbouncer cannot connect to server, Successfully connecting postgreSQL 9.6.5 to pgbouncer 1.7.2, Unable to connect to PgBouncer admin console, Game texture looks pixelated at big distance. show vpn vserver , show ns runningconfig | grep -i. OK, looking back you are having multiple issues: 1) STA lookup failure on gateway caused by the unexpected SiteWest sta being returned to Gateway EAST and vice versa. Modified 10 years, 1 month ago. Verify that SNMP port 162 is available for STA. STAXXXXXXXXX6F would be the DC I just did an unbind in the Gateway. Q: Why is the STA necessary? My guess is your east site/west site gateways only know one set of controllers/stas and they are being asked to resolve the others. NOTE: This communication is usually dependent on the gateway SNIP and not the NSIP for firewall rules. No error message appears (the launch times out). After doing some research on the issues I've been having with my MacBook Pro, I see that there has been a "known issue" since March 2020. Then when storefront identifies that the user request should go to SiteWEST resources, it should only query a SiteWEST STA (on gateway config) and route traffic through Gateway2. Server with printers installed and deployed, but we've been having some unpredictable results. The Overflow #186: Do large language models know what theyre talking about? Whether the gateway knows about the OTHER storefront is TBD. See Troubleshoot a Failed Trap Channel Test. You might grab the name of your network connections and then search for that in regedit. The STA trap listener processes Probability of getting 2 cards with the same color. They must have the individual controllers listed EAST (c1/c2) or WEST (c3,c4); DO NOT CONFIGURE THE XML LB Name as a Controller name for vda registrations (that will cause problems). For the GSLB, we would need to look at this in more details as it doesn't sound like it was really done the way it should BUT I could be misinterpreting things. ISSUE: STA Fails to Restart Properly After Reboot; ISSUE: Weblogic Server Processes Not Starting; ISSUE: Authentication Prompts During STA start Command; ISSUE: Backup Service or Resource Monitor Fails; ISSUE: MySQL Installation Fails; ISSUE: STA Does Not Completely Deinstall Query to Route53 dns server works (server name taken from AWS Route53): And I am not able to analyze this dig trace command. Is GSLB set just for the gateway FQDN or also the Storefront name? I logged in to the NetScaler in each site. Each site is to be enumerated regardless of which site the user logs in from (there are a few applications which only reside in a single site). Note - The STA command is recommended over the individual service commands discussed beginning because it is a guaranteed method to ensure all services are brought up or down. Or, just send an email to ping@tools.mxtoolbox.com Have more than 255 addresses? Book on a couple found frozen in ice by a doctor/scientist comes back to life, Future society where tipping is mandatory. traps through this port. If a storefront asks Controller3 for an sta ticket and that traffic goes to the gateway to resolve and it doesn't know Controlle3 you will get that sta lookup failure because it is asked to redeem a ticket for an staid it doesn't know. This message was reported from the Citrix XML Service at address https://server_name1:443/scripts/ctxsta.dll[unknownRequest]. I've been looking a lot in the forum, but couldn't find anything exactly like my problem. Gateway will then be configured with the same list of STA's. Select the "Lookup column" option for the columns that need to be displayed in the new list. Problem facing when I define a new operator, Noob Question: How can I write bulk, monolayer and bilayer structure in input file for visualizing it, Why is AWS nslookup working and Google one is not? Caution: . To use our site, please take one of the following actions: Thank you, Easy to check with dig, add. 2 x ADC appliances in an HA pair, 2 x controllers, 2 x SQL, 2 x PVS. I also wanted to add my thank you to this. - Netscaler SNIP allowed to join STA Servers on 8080 - Citrix Farms allowed to join STA Servers on 8080 On the Netscaler -> Citrix Gateway -> Virtual Server, these new STA servers had been binded (using IP ADDRESS) and the light is green. Ask Question Asked 10 years, 1 month ago. If your mail server has been blacklisted, some email you send may not be delivered. Overview Here's a high level overview of internal connectivity from client devices to Citrix Virtual Apps and Desktops (CVAD): HTTP connection to Citrix StoreFront : Authentication to StoreFront User interface that displays a list Citrix published icons ICA connection directly to a Citrix Virtual Delivery Agent (VDA) 2) For the StoreFront to Controller communication, are you load balancing the XML brokers as well or not on the ADC? If necessary, troubleshoot communications over this port: Log in to the STA server as the system root user. Process of DNS resolution using nslookup starting from root nameservers, DNS for domain shows old website for www version, Domain DNS propagation and resolution issue. I tried solutions suggested in this post, like, setting Restart the XML and/or broker service on the STA server. Refer to Citrix Documentation - To add the Desktop Delivery Controller as the STA and Configuring the Secure Ticket Authority on Citrix Gateway . FAQ: Citrix Secure Gateway/ NetScaler Gateway Secure Ticket Authority If its marked significantly shorter this might be the issue with sta ticket expirations. Mark this reply as best answer, if it answered your question. Cannot find STA : Citrix So, start with the load balancing confirmation first. (see below). Both are using the broker/controller/STA in their respective site. Bonus Flashback: July 17, 1975: Apollo and Soyuz dock, for a first in spacefaring hi Hello everyone,I have 5 internet lines in my company, and currently I am aggregating them using my firewall using ECMP technique. 2 Answers Sorted by: 6 That's likely a permissions issue. Confirm DNS resolution on gateway resolves STA name to IP and that IP is reachable from Gateway (possibly by running a trace). STA Server Error - XenApp 7.x - Discussions Launch a VM using that version 3. HTTP response status codes - HTTP | MDN - MDN Web Docs Why Extend Volume is Grayed Out in Server 2016? Understood. I'm not sure why the remote STAs are referenced in the local console error messages when they are not bound to the virtual servers. Our site does not support outdated browser (or earlier) versions. STA Ticket Validation failed - NetScaler Application Delivery This configuration could potentially send EAST users to WEST resources and vice versa, correct? I can connect to Postgres DB after setting [databases] configuration in pgbouncer.ini like this : tags = host=127.0.0.1 port=5435 auth_user=postgres dbname=postgres. dnsviz will shine here to show you the problem.But other than that the issue is kind of off topic here as it is not about running a website, the way you presented it. I'm not a DNS expert by any means. I'm up and running and I set the NIC to be the same IP as it used to be, but my DNS is not working for some reason. Decommission old Environment - ADC Gateway STA server lookup failed Version - Must be v3. I get the following reason as why it has failed: DNS lookup failed with error: '11001(No such host is known.)'. Thanks for responding (much appreciated). A 3rd party deployed the solution in 2016. Currently the process I use for patching is: 1. I was giving the DNS name, but @john-conde edited it :-( The domain is pavelskripal.cz and it's still visible in the configuration image. Once the new list is created, the user can give it different permissions. Is Shatter Mind Blank a much weaker option than simply using Dispel Psionics? 1) If you are using the ADC to load balance storefront, confirm the lb method, persistence type, and persistence timeout for the storefront lb vservers (in both ADC locations) << Your error sounds like an issue with the storefront load balancing / persistence setting.

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