It was boiling hot despite it being November with the window wide open. I checked in and went to my room in the basement. +44 (0) 20 7373 0123 / +44 (0) 20 7373 9497. Delivery available via a third part which will be paid by the customer directly to the delivery driver. Lock in the lowest price from these sites. For more information you can read our cookies policy. Afternoon Tea - Review of The Chelsea Harbour Hotel & Spa - Tripadvisor Upon arrival, I was asked to wait in the. We mouthed ok(?) With some TLC and a little investment the Cranley could be a special hotel but for now its just a moderately priced place to stay that isnt bad. Where: 160 Piccadilly, London W1J 9EB. Convenient location, but that's it. When: Monday-Friday 3pm-6pm, Saturday and Sunday 3.30pm-6.30pm. The hot tap in the basin didn't work. I'd very soon discover the same issues. This was apparently not available. We went for an Afternoon Tea with some friends.Entering the Hotel,it felt like having been invited to a private home and having our Afternoon Tea in the front room.The sandwiches were fresh and tasty and we also had scones with cream and jam and cakes.There was a choice of Twining Teabags.More, Dear Guest, It gives me great pleasure to read this amazing review and hear your lovely kind words in regards to our hotel and your experience.I am also very pleased that you enjoyed our Afternoon Tea and found our service to be excellent.I look forward to passing your excellent feedback through to the team here and I look forward to welcoming you on your next visit to London.Kindest Regards, The hotel looks fab from the outside and the internet photos but the reality is that you get a pokey room, tiny bathroom, stained curtains overall shabby not 4 star.No welcome drink as promised very poor welcome, mini bar and snacks way overpriced it has all the feel of descending into fawlty towers I would not have been surprised to hear the name Basil shouted at some point.Overall disappointing, Dear Guest,Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future.I very much hope we will yet have the opportunity to welcome you back to the Cranley.Kindest regards. Afternoon tea (Red Letter Days) - Review of The Cranley Hotel, London The location of the hotel is very good. The day before I checked-in, a friend and I had been talking about hotels with character. The hotel refused to answer our calls or emails and I would expect nothing less than the Cranley to be shut down imminently, which is a shame considering its exterior decor and location. Review tags are currently only available for English language reviews. New customers only. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Around the corner a mini market. Dear guest,Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel.Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us.We have been honoured to receive many comments from guests about the friendliness and genuine warmth of every member of my team and I'm sorry to note you did not have this same impression on this occasion.I very much hope we will yet have the opportunity to welcome you back to the Cranley.Kindest Regards. Which room amenities are available at The Cranley Hotel? See more questions & answers about this hotel from the Tripadvisor community. The hotel was unclean, office rooms were open to be seen and unsightly. The receptionist could barely, and I mean at a basic grasp of saying hello barely speak, English. It's trying very hard and it's perfectly fine on the whole - great location (a few mins from Gloucester Road), nice and really quiet for London (great night's sleep), clean and with a great, large and comfy bed - but the thing that would really have earnt its stars would have been a more charming service aspect. Now 117 on Tripadvisor: The Cranley Hotel, London. It was boiling hot despite it being November with the window wide open. We would not recommend it. Please add a review after your dining experience to help others make a decision about where to eat. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. Dear Guest,It fills me with great joy to learn that you chose to stay with us and I really hope that every member of my team was really nice and attentive.The Cranley is described as a traditional Mansion Hotel in London, our quirky and colorful yet classical English style boutique hotel is a popular choice with many international visitors, who appreciate the opulence of our dcor and intimacy of our building as you will see from the vast majority of Tripadvisor comments.Again, thank you for you fantastic review and we look forward to welcoming you in the not so distant future. Looking at their reviews this seems a tried and tested method of taking extra money. They said we could stay in the reception whilst they figured it out what to do. Please book elsewhere in London. It is completely miss managed and the service and facilities are shocking, not worthy of one star if Im honest Still cannot get over that experience. This all occurred in March 2023 -- three months and counting have passed and I have still not gotten a reply, let alone an apology or decision, from the hotel bosses. They took them to look at the room which obviously wasnt the one booked to see if ok. See 1,419 traveller reviews, 1,651 candid photos, and great deals for The Cranley Hotel, ranked #1,113 of 1,211 hotels in London and rated 3 of 5 at Tripadvisor. The venue is set in a Victorian-era building and uses its interior decor to reconnect with its history. The staff speaks multiple languages, including English and Lithuanian. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Convenient location, but that's it. 5 min walk to the metro and then 15 min to westminster abbey. Dusty blinds and dirty carpets. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Then, in the morning we were not offered any breakfast at all, despite paying for it. Kindest regards. It seems like the owners just have forgotten about this hotel and almost no signs of upkeep and cleanliness is possible to find. Review tags are currently only available for English language reviews. Banu has created a twist on authentic, Persian cuisine and made it more suitable for the health conscious. I didn't need to hear what the receptionist thought about her looks as she stared into the mirror in the lift. The Cranley Hotel is within walking distance of London's main tourist attractions. 10 Affordable Afternoon Tea In London - London Kensington Guide When pointed out we werent cancelling, he said our money would back in our account within the hour. Closer to Gloucester Road. http://banurestaurant.co.uk/Banu-at-Cranley/. Eat & Drink - Gisborough Hall This may have been a very attractive boutique hotel at one time, but their photos are barely Ok, lets start with the positive: the location was perfect for our requirements. My friend booked an afternoon tea here for my birthday present. TV defective. We thought that this would be a good boutique hotel, and it only created days of frustration & anger. Long story short, completely ripped off. The room already had plenty of damage, many fixtures and fittings being broken. I wish I had not been taken in by the promo photos of (non existent?) It was boiling hot despite it being November with the window wide open. The staff is very friendly, and the location is excellent. My friend booked an afternoon tea here for my birthday present. The Best Afternoon Tea In London For Every Budget Afternoon Tea in London | These places have got it in the bag We've put together a run-down of the best afternoon tea in London right now. When he came back, I asked how long because we had plans which had already been paid for and time was passing by. It's important to me that this review is honest, not a place to let off steam. With a selection of decadent finger sandwiches, freshly baked scones with Cornish clotted cream and jam and home-made cakes and pastries. I asked if we could just have it in the lobby because I was getting impatient with the waiting around. Lock in the lowest price from these sites. Small room, low ceiling, a bit down at heel. Necessary to remember certain user preferences. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Room types may vary. At checkout we were actually asked if we were satisfied. It is within easy walking distance of some of the most famous London museums and exclusive shops. Closer to Gloucester Road. In theory, the Cranley has it by the bucketload, but in practice the character is lost to a sense of a place thats seen better days. This was disappointing. Afternoon tea - Review of The Cranley Hotel, London - Tripadvisor The Cranley Hotel, London - Updated 2023 Prices - Booking.com Our team checks each review posted on the site disputed by our community as not meeting our, There are more places to choose from in the, Frequently Asked Questions about The Cranley Hotel. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. We tried to fill in the emailed feedback form and this was unable to be submitted online hence this email. How this Hotel can be rated four stars is a mystery. Ripped furniture, ripped curtains, etc. New York Hotels: London Hotels: London Townhouse Hotels: Number Sixteen. I loved the decor. The Cranley is a four-star London-based hotel located near Gloucester Road tube station. The only people attending this hotel should be the HSE as its an utter biohazard It hasnt been cleaned properly since approx 2020. I didn't need to hear what the receptionist thought about her looks as she stared into the mirror in the lift. The hotel was unclean, office rooms were open to be seen and unsightly. We said we had other plans afterwards so it was impossible to delay it for an hour. Language barriers are not a big thing in cities, and we understand the values of multicultural society, especially in hospitality. Glass of fizz is a glass of Prosecco. and received eye rolls. Wall paper peeling off the walls in one room. We said we had other plans afterwards so it was impossible to delay it for an hour. My room was a decent size but the carpet had old stains as did the chairs. Our answer was ignored We also had to pay a deposit of 50 pounds and hope that it will really be returned. This was disappointing. He offered a refund and said they would waive the cancellation fee. REVIEW: Afternoon Tea - The Cranley Hotel, London - Tripadvisor The staff were polite and friendly and the food was freshly cooked, nicely presented and big portions. You can accept all cookies through the "Accept" button or you can configure or reject their use by clicking on "Configure". Red Carnation Hotels Collection in London, Hotels near Coquine Restaurant and Lounge Bar London, Hotels near Grosvenor Casino Gloucester Road London, Hotels near London School of Economics and Political Science, Hotels near London School of Business and Finance, Hotels near United Medical and Dental Schools, University of London, Hotels near Institute of Advanced Legal Studies, Hotels near Institute of Latin American Studies. Sign up with Facebook or Sign up with email On arrival, the receptionist was on the phone, did not stop the call and booked us in whilst still having their own phone call. What are some of the property amenities at The Cranley Hotel? Are there any historical sites close to The Cranley Hotel? Kindest regards. Use Code: WELCOME at checkout. Or book now at one of our other 14900 great restaurants in London. I stayed on 3 separate occasions. They help to collect the user's browsing habits to create a profile of interests and to show customized advertisements. Does not match the pictures online - do not book here, I'm going to do my best to keep the emotion out of this review - you deserve to know details about why you should not book at this hotel. 50 'security deposit' required on checkin too. A significant update is required for this hotel is required. There are so many better hotels in London for similar prices and I will be making sure to tell family and friends where else to stay when they come visit. Stayed here a few times and I must say its a very cosy hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This was apparently not available. Afternoon Tea. BEWARE - WATCH OUT. )In addition to this uncleanliness everything was also really worn. This is the version of our website addressed to speakers of English in the United States. Please book elsewhere in London. 209! Please see our partners for more details. No reviews after 2020- wonder why. He wasnt sure depends on traffic. Were waiting for you! Upon arrival, I was asked to wait in the. Keep up the good work - hopefully be back soon :). Necessary to remember certain user preferences.
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