Contact Us - California Call the Customer Service Call Center at 510-263-2420 or 1-888-999-4772, Monday - Friday, 7:30 a.m. to 5:00 p.m. People with a speech or hearing impairment may use TTY at (877) 735-2929 . A customer service representative will help you with your problem. Any household that is currently receiving CalFresh benefits qualifies for extra food stamp Emergency Allotment (EA) benefits. The amount of benefits a household receives is dependent on household size countable income, and monthly expenses, such as housing and utilities. The table below shows you the maximum amount of benefits you may receive if you are approved, based on the number of people in your household. Have a pad and pen or pencil ready. How do I check my individual EBT account balances, view transaction history detail or check my claiming status? It will help us process your Disaster CalFresh application faster. We help individuals, families, and communities access services and public benefits that make a difference in their lives. CalFresh benefits can help buy nutritious foods for a better diet. CalFresh benefits are accessed by using an Electronic Benefit Transfer (EBT) card. Contact Social Services Agency - County of Santa Clara Furthermore, many legal non-citizens are eligible for CalFresh benefits. In-person at one of our office locations found at the bottom of this page. Reach us 24-hours a day. Customer Service is open 24 hours a day, seven days a week to answer any questions you may have about your EBT Card. A household can be one person, a group of people, a family, or any combination of people that buy and prepare food together. Any remaining balance on your EBT card is added to the next months balance. The phone number for your countys CalFresh office will also be provided by the auto-attendant for you to write down. Office Hours Mon - Fri 8:00 AM - 4:00 PM. The Interactive Voice Response (IVR) system is available 24/7 and allows you to access benefit information by calling 1-877-652-0731. How Do I | Kern County, CA - Department of Human Services Call customer service right away at(877) 328-9677. If you do not have a phone or internet access, you can come to our office lobby doors and our staff will assist you. To contact California EBT Card Customer Service use the contact information below. Making America Stronger commemorates the 30th anniversary of the reforms achieved by the Food Stamp Act of 1977 by telling the story of how food stamps dramatically reduced the extent of severe hunger in our country, how they continue to help Americans in need, and how this essential program can achieve still more. Have a pad and pen or pencil ready when you call. The CalFresh program issues monthly benefits on an Electronic Benefit Transfer (EBT) card, similar to an ATM card, to purchase food at retail stores and farmers markets that accept EBT cards. You can apply online through the California benefitscal.org website (as shown in the image below). Medi-Cal Application Services. DPSS Office will be closed on the following holidays: May 29 - Memorial Day Jun 19 - Juneteenth Day Apply for CalFresh Benefits Or Call the Customer Service Center: 1-877-652-0734 Visit CalFresh Homepage. Beginning with the benefit month of April 2021 onward, all CalFresh households will receive at least $95 in emergency allotments regardless if a household is already receiving the maximum allowable for their household size. If your EBT/Calfresh card is lost or stolen, you should report it to the customer service number right away. SAR 7s and recertifications are not currently waived and need to be submitted by their due dates. Once you have entered your PIN, the amount of your purchase will be deducted from your total balance. The EBT/Calfresh customer service number is 1-877-328-9677. CalFresh Approved/Imaging/QC/Customer Service - LA County Once reported, your EBT card is disabled and you are told how to get a new card. There is no extra paperwork to turn in to get the extra CalFresh benefits. CalFresh - California We understand that our services and benefits are vital to you. You will be asked to enter your 5 digit zip code to learn how to apply for CalFresh in your county and speak to a county representative. Are you trying to reach CalFresh Customer Service and speak to a live person? Effective April 1, 2020, the Families First Coronavirus Response Act suspended the work requirement for all Able-Bodied Adults Without Dependents (ABAWDs). EBT/Calfresh customer service is available Monday-Friday from 8am to 5pm. Call Customer Service FREE 24 hours a day, 7 days a week 1-877-328-9677 or www.ebt.ca.gov TTY: 1-800-735-2929 (Telecommunications . This institution is an equal opportunity provider. An example of data being processed may be a unique identifier stored in a cookie. EBT accessible in California,the other 49 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam. Manage Settings You will need to create an account and then you will be able to login and view your balance information. We and our partners use cookies to Store and/or access information on a device. BenefitsCal Safe Youth Zones Scroll down to the comments section below and tell us about your issue. How Long Does It Take To Apply For Food Stamps. What are the benefits of using EBT? For speech and/or hearing assistance call 711 Relay. Holiday Hours. For details about the program and to see if you qualify, see our post on Restaurants that Take EBT in California. Tests are available to anyone,, ADRC - Aging and Disability Resource Connection, GENERAL RELIEF AND CALFRESH PROGRAM DIVISION - LANCASTER DISTRICT OFFICE - 67, https://dpss.lacounty.gov/en/news/2020/12/ebt-online-purchasing-pilot-program--questions-and-answers.html, https://dpss.lacounty.gov/en/food/meals.html, Return to Point of Origin customer service center Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. How do I use my EBT card at a store? CardHolder Portal We have several customer service locations across our 7,300 square-mile county where you can find help. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. | Please call for more information. Previously, the P-EBT program was capped at $5.86 per child per school day. Services include blood tests for cholesterol, childhood immunizations, blood, COVID-19 TESTING AT LAX Purple Communication for Deaf and hard-of hearing individuals. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to . Another way to check your balance is by calling the customer service number for EBT/Calfresh. CalFresh, CalWORKs, Health Coverage & Other Aid Programs The CalFresh Restaurant Meals Program allows homeless, disabled, and elderly (age 60 and over) individuals and his/her spouse receiving CalFresh benefits to use their Golden State Advantage (EBT) cards to purchase meals from participating restaurants. CalFresh - California Dept. of Social Services To reach your county office for questions about your case, please click here to see the County Welfare Department List. If someone uses your card and personal identification number (PIN) to get benefits, these benefits may not be replaced. Reach us 24-hours a day. CalFresh EBT Phone Number If you are trying to speak with a live person about your Calfresh EBT Card benefits, we can help. Retailer Helpline TheEBT system is used in California for the delivery, redemption, and reconciliation of issued public assistance benefits, such asCalFresh, CalWORKs, and other food and cash aid benefits. You will need to provide your name, address, and date of birth, as well as your Social Security number. The Alameda County Social Services Agency provides resources and opportunities in a culturally responsive manner to enhance the quality of life in our community by protecting, educating, and empowering individuals and families. If you have questions about your benefits or need help using your EBT card, you can call this number for assistance. CalFresh ABAWD recipients may continue to receive CalFresh benefits without having to meet the work requirement so long as they comply with CalFresh reporting requirements. | Click hereto locate a CDSS office. customer service center Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. We can help. County CalFresh Office Phone Numbers Alameda County 888-999-4772 Alpine County 530-694-1335 Amador County 209-223-6550 Butte County 530-879-3845 North (Chico) Office 530-879-3845 South (Oroville) Office 530-538-7711 Calaveras County 209-754-6448 Colusa County This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to . CalFresh is for people with low-income who meet federal income eligibility rules and want to add to their budget to put healthy and nutritious food on the table. Assistance for individuals and families to purchase nutritious food. Contacts - California Dept. of Social Services Report suspected Have a pad and pen or pencil ready. No. One way is to check your balance online through the EBT California website. CalFresh - Alameda County Social Services CalFresh is federally mandated and in California, is state-supervised and county-operated. Households that received an emergency allotment under the previous policy of greater than $95 will continue to receive the greater amount. Click here for Administration Click here for Adoption Monday - Friday, 8am - 5pm except on county holidays To Apply for Benefits - (408) 758-3800 In addition, there is no minimum income requirement to qualify for food stamps in California. PITCHFORD COMPANION ANIMAL VILLAGE AND EDUCATION CENTER, TRI-CITY MENTAL HEALTH CENTER - WELLNESS DROP IN CENTER, PROTOTYPES - A PROGRAM OF HEALTHRIGHT 360 - PASADENA OUTPATIENT BEHAVIORAL HEALTH TREATMENT CENTER, CITY OF LA MIRADA - COMMUNITY SERVICES DEPARTMENT - LA MIRADA ACTIVITY CENTER, WHOLE CHILD MENTAL HEALTH AND HOUSING SERVICES, THE, PLANNED PARENTHOOD PASADENA AND SAN GABRIEL VALLEY - GLENDORA HEALTH CENTER. If applying for CalFresh and another program such as Medi-Cal or CalWORKs, use the form SAWS 2 Plus. Customer service representatives are available Monday through Friday from 7:00 a.m. to 6:00 p.m. PT. Services include adult immunizations, childbirth education, childhood immunizations,, The agency provides animal services for the residents of Los Angeles County. Yes. Elder / Disabled Adult Abuse 24-Hour Hotline 800-451-5155. We call this type of help a reasonable accommodation. No. 1-877-847-3663, Copyright 2023 California Department of Social Services, California Food Assistance Program (CFAP), Able-Bodied Adults Without Dependents (ABAWDs), Early Issuance of February CalFresh Benefits. You candownload an application, complete it, and mail it to your county CDSS office or submit it in person. If your card is lost or stolen, call Customer Service right away. Support - California Households that received an emergency allotment under the previous policy of greater than $95 will continue to receive the greater amount. Call the Customer Service Center at 1-877-652-0731. Can I use my EBT card anywhere? Until further notice, California is providing emergency CalFresh supplement allotments to eligible householdsbeginning in March 2020. If you have a phone number, please include it. If you have questions about your benefits or need help using your EBT card, you can call this number for assistance. When you call, you will reach an Automated Response Unit, and you can get the answers to most of your questions without the need to talk to a Customer Service Representative. Medi-Cal/CalFresh Service Center - (formerly Food Stamps) Glossary of Health Care Terms; CalWORKS. The EBT/Calfresh customer service number is 1-877-328-9677. dha-reportwelfarefraud@saccounty.net, Report issues with this websiteBy email:DHA-Sac@saccounty.net, | Be sure to check out our other articles about CalFresh and CalFresh EBT, including:Restaurants that Take CalFresh in CaliforniaHow to Apply for California P-EBTCalifornia P-EBT Extension for 2020/2021CalFresh Account Login HelpHow much will I get in CalFresh in 2021?January Extra Food Stamps ScheduleFebruary Extra Food Stamps Schedule. New Customer Service Hours. For information on how to apply for CalFresh benefits in your county, please call 1-877-847-3663. If you have questions about CalFresh, including how to apply, and would like to speak with a customer service representative, you should call the number below: CalFresh Benefits Helpline 1-877-847-3663. Click here for more information.) As of January 22, 2021, the Biden Administration passed a law to increase Pandemic EBT (P-EBT) benefits by 15% to help fightchildhood hunger. Households that received an emergency allotment under the previous policy of less than $95 will now receive $95. To request a reasonable accommodation for CalFresh, you may: The law protects people with physical, mental, emotional, and developmental disabilities as well as others with serious health problems (42 U.S.C. Please turn on JavaScript and try again. Benefitsare availableon Weekends and Holidays. Please see, If you are applying for assistance, submitting verifications, reporting a loss of income, or have questions, we encourage you to use remote access options found. For details about Extra CalFresh Benefits and when benefits will be issued each month, see our post on Extra Food Stamps in California for 2021. You will then be prompted to enter your 4-digit PIN. ), CITY OF PASADENA DEPARTMENT OF PUBLIC HEALTH, SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS LOS ANGELES - P.D. Watch out for . CalFresh Emergency Allotments, which are temporary increases to regular CalFresh food benefits introduced during the start of the pandemic, will be ending soon due to recent action by the federal government. You may even get answers to some of the questions you are calling customer service about since people with the same issue may have posted solutions about it. Yes, as long as the store has an electronic point-of-sale terminal that accepts EBT cards. If you have issues regarding your CalFresh case or have complaints, or for other related question, you cal call Public Inquiry and Response at the number below: If you are asking a question, please include enough information for them to contact you and follow up with you. To request a reasonable accommodation for CalFresh, you may: Ask any Alameda County Social Services Agency employee helping you with your CalFresh case, or. When to Call the Toll-Free Customer Service Telephone Number - California CalFresh, known federally as the Supplemental Nutrition Assistance Program or SNAP, provides monthly food benefits to individuals and families with low-income and provides economic benefits to communities. Next, we will provide you with the top reasons why people call CalFresh customer service and answer some of those questions to save you time. Services include a, The organization provides animal services for the communities of Altadena, Arcadia, Bradbury, Glendale, La Canada/Flintridge, La Crescenta, Monrovia, Pasadena, San Marino, Sierra, The agency provides housing services for homeless families with children in who live in SPA 7. For more on how to calculate your gross and net income, see our post onCalFresh Calculator. If you are applying for assistance, submitting verifications, reporting a loss of income, or have questions, we encourage you to use remote access options found HERE. Enter Here. It is a way for the state to deliver your food stamp benefits to you through a debit card, instead of giving you paper coupons. By faxing a CalFresh application to (530) 661-2697. Using these apps comes with the risk of allowing the app access to steal your CalFresh and/or cash assistance benefits. If your EBT/Calfresh card is not working, please call customer service at the number above. For Environmental Issues Only: 1(877) 2-ASSIST 1(877) 227-7478. If you are receiving only Medi-Cal and/or CalFresh benefits from the Department of Human Assistance, you no longer need to come to our offices. We do not claim responsibility for its accuracy. Your public assistance office may also be able to help you change your PIN. We encourage you to read through as many as you can. CalFresh ABAWD recipients may continue to receive CalFresh benefits without having to meet the work requirement so long as they comply with CalFresh reporting requirements. Transitional Assistance Department - San Bernardino County How Long Does it Take to Get Food Stamps? Available in English, Spanish, Cantonese, Vietnamese, Korean, and Russian. We can help. Available 24/7. Available in English, Spanish, and Chinese (pending). CalFresh benefits stretch food budgets, allowing individuals and families to afford nutritious food, including more fruit, vegetables and other healthy foods. If you have lost or damaged your EBT/Calfresh card, you can request a replacement card by calling the customer service number at 1-877-328-9677. The Health and Human Services Agency (HHSA) has more than 300 programs and services, with over 6,000 employees. Deadline to apply for Disaster CalFresh is 7/14/2023. If youhave already provided card numbers and PINs to a third party you shouldcall (877) 328-9677 to change yourPIN or to report your EBT cards as lost or stolen. Once your report is filed, customer service will deactivate your old card and issue you a new one. EBT CUSTOMER SERVICE. CalFresh Application Information. As you will see, there are comments from other users about CalFresh or Customer Service. Watch the historic video. All CalFresh applications and recertifications must be processed as soon as possible. Effective April 1, 2020, the Families First Coronavirus Response Act suspended the work requirement for all Able-Bodied Adults Without Dependents (ABAWDs). For the benefit months of March 2020 - March 2021 theemergency allotment raised each households regular monthly CalFresh benefit to the maximum allowable allotment based on their eligible household size. Reasonable accommodations available. This resource is designed to assistcounty eligibility workers and other partners who provide services to the public. CalFresh applications must be processed no later than thirty (30) calendar days from the date the application is received by the County. If you do not receive your Emergency Allotment benefits, please contact your SNAP caseworker at your local CDSS office. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Also, even if you cant get CalFresh benefits for yourself, other members of your householdmay be eligible. For the benefit months of March 2020 - March 2021 theemergency allotment raised each households regular monthly CalFresh benefit to the maximum allowable allotment based on their eligible household size. customer service center Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. CalFresh, known federally as the Supplemental Nutrition Assistance Program (SNAP), provides monthly assistance for low or no income individuals and families to purchase nutritious food. CalFresh Info Line 1-877-847-3663. If you have further questions about CalFresh or California EBT Card, please let us know in the comments section below. Please be patient. Answers can be provided in English, Spanish, Eastern Armenian, Cambodian (Khmer), Chinese, Farsi, Hmong, Lao, Russian, and Vietnamese. If you are asking a question please include enough information for us to contact you and follow up. Connect with Us Online at BenefitsCal.com or www.GetCalFresh.org from any computer 24 hours 7 days a week; By telephone (866) 663-3225; Fax an application to (925) 228-0310 . This system is available 24 hours a day, 7 days a week, and can provide you with information about your benefits and account balance. This allows you to use your CalFresh benefits to buy meals from participating restaurants, locally and statewide! For how to use EBT cards online, see our post onBuying Groceries Online with California EBT. Heres a, Read More Virginia Food Stamps: How to Use Your EBT CardContinue, ContentsIntroduction What are EBT food stamps? What are you looking for? Department of Human Assistance - Sacramento County, California You will also need to create a new Personal Identification Number (PIN) for your new card. For more information and resourcesvisit the CalFresh Program website. 24 hours/day (408) 975-4900 or (800) 414-2002 Department of Employment and Benefit Services (DEBS) Follow these instructions if you would like to Apply for Benefits. Give us your questions, comments or feedback. Translations for both forms can be found on the State website translated forms Search for CF285 or SAWS2 Plus. A final allotment of these federally funded benefits will be issued in March 2023. In this post, we will help you reach CalFresh Support and get your questions answered. You can apply in person at the California Department of Social Services (CDSS) office near you. After you call, enter your sixteen (16) digit EBT card number and you will hear your current CalFresh or cash account balance (s). PDF Things to Remember ELECTRONIC BENEFIT TRANSFER (EBT) CARD CalFresh benefits are accessed through an Electronic Benefit Transfer (EBT) card. Your county orthe state will never text or call you requesting your personal information such as your EBT card number andyour personal identification number (PIN). Ask any Alameda County Social Services Agency employee helping you with your CalFresh case, or, Call the Customer Service Call Center at 510-263-2420 or 1-888-999-4772, Monday - Friday, 7:30 a.m. to 5:00 p.m. People with a speech or hearing impairment may use TTY at (877) 735-2929 (California Relay), or, Request an accommodation in writing and upload it to the online. EBT Worksite Web; EBT Publications; Electronic Theft of Cash Aid; Businesses. Most supermarkets and convenience stores have these terminals. You want to find out how much you have left in your account(s). You will need to provide your name, address, and date of birth. How do EBT food stamps work? ), Available For issues or complaints involving your case, or for other questions, please send an e-mail to Public Inquiry and Response piar@dss.ca.gov or contact them by phone at 1-800-952-5253. DPSS will never ask for you to click on suspicious links or for your personal security PIN. By phone at 1-800-281-9799. Also, you can use your P-EBT card to buy groceriesonline for deliveryfrom Amazon or pick-up from Walmart. However, Before we do that, we will give you a brief summary of CalFresh and how the program works. That will increase your odds of speaking to a live person. ( Eligible Benefits Applicants To apply for Disaster CalFresh, you must have lived or worked in San Luis Obispo County at the time of the disaster. You will also need to create a new PIN for your replacement card. To reach your county office for questions about your case, please see the County Welfare Department List. www.ebt.ca.gov. 24-Hr Public Assistance Info Line - Social Services Agency (The number is dialed automatically. One of the biggest complaints about CalFresh is how hard it is to reach a live person. What are the benefits of using EBT food stamps? CalFresh Benefits Helpline CalFresh benefits can help buy nutritious foods for a better diet. I want to find a farmers' markets near me that accept CalFresh EBT and offers market match incentives. The CalFresh Program, federally known as the Supplemental Nutrition Assistance Program (SNAP), issues monthly electronic benefits that can be used to buy most foods at many markets and food stores. Find your county office contact. What if a store does not accept EBT? Enter your 5 digit zip code and you will be transferred to your countys CalFresh office to speak to a representative. Expansion of CalFresh to SSI/SSP Recipients! It is important that you call customer service as soon as possible! DPSS Customer Service Information We are primarily serving customers via phone at 1-866-613-3777 and via our website at dpss.lacounty.gov. Read more. How do I use my EBT food stamps? In addition, many households have had issues claiming their P-EBT benefits. How do I know if a store accepts EBT? SSA's Fiscal Year 2019-20 Annual Report is available for your review. Provider: GENERAL RELIEF AND CALFRESH PROGRAM DIVISION - LANCASTER DISTRICT OFFICE - 67, Lancaster Read on to find out how long it takes to apply for food stamps and what youll need to do, Read More How Long Does It Take To Apply For Food Stamps?Continue, Contents What is EBT? Apply for Benefits - Riverside County Department of Public Social Services (Physical), The agency provides health services for people of all ages who live in the Pasadena area. Services include transitional housing/shelter targeted to homeless families and, The center provides health services for girls and women of all ages in the San Gabriel Valley area. . EBT Card Services | 211LA You can call them toll-free at 1-877-328-9677, or you can visit their website at www.ebtcard.calfresh.ca.gov. In the state of California, each county distributes CalFresh benefits to those who qualify. It is best to call during regular business hours), For English, (press 1), for Spanish (Press 2). What is EBT? The CalFresh Program is Californias version of the Supplemental Nutrition Assistance Program or SNAP and formerly known as Food Stamps. Finally, we will provide you the CalFresh support number, including tips on how to reach a live person. California EBT Client Website.