2023 Trustpilot, Inc. All rights reserved. When transitioning to move from a expensive area of TN to a move affordable part right around Christmas time, I found out about Rhino and it helped me so much by allowing me to split up the security deposit into monthly payments at an affordable price! They have none existent customer service no phone number..I have emailed sent DMs and messaged on the site no response..I payed my security deposit to them then I got a charge for the same amount I payed due to a claim from the apartment..then when I tried to cancel when I left the apartment the system won't allow it..I can't get in touch with anyone..been trying for weeks. My insurance with Rhino expired in 2020. Find out how we combat fake reviews. We have discovered that preserving our company culture and making a team of talented problem-solvers feel prioritized doesnt depend on everyone being together in person. She said she had a program to help me save money towards my move in expenses. Definitely recommend. insurance carriers. Saved me a lot of money that I would have paid as a deposit. First time renter. I definitely recommend them! I had to move fast, but didn't have the money for a security deposit. In the remaining states, insurance may be underwritten by a nonadmitted, excess/surplus lines carrier that is not licensed in that . They were advertised by the property management company. Made sure to help me cancel everything as I dont live at the apartment anymore. To help us during this pivot, we developed strong company . We also ensure all reviews are published without moderation. Rhino's mission is to make renting smarter and more affordable for renters. These days, in states like Colorado, it can be really tricky to live comfortably and always pay your bills on time. Thank you so much now for some stress free time. Rhino is amazing! Here are some details that might help. Thank you so much!!! I wish all landlords would go through Rhino. We always want our renters to make the best decision to fit their needs. The amount of emails you receive after is a bit much IMO. Rhino is a very helpful tool. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I trust this website for any renters! Can you email us at support@sayrhino.com and kindly place Your Full Name + Trustpilot in the subject line? It makes it easier to pay, to follow the invoices. Rhino was a big help to my family when moving into our new apartment! 2023 Trustpilot, Inc. All rights reserved. The non-existent customer service is impossible to reach. I would recommend this service to others. Rankings . Customer service is great and will answer any questions you have. I recommend them. We use dedicated people and clever technology to safeguard our platform. Here are 8 tips for writing great reviews. I was able to move in right away and am sooo happy! Cant wait to rework with rhino my next lease term. Process is easy as pie. I am not a giant corporate client, just a guy with a family that travels a lot. again. Instead of having to come up with a large sum of money for a security deposit, you can make small monthly payments that are much easier to manage. In addition to Rhino's security deposit insurance, we provide guarantor coverage. "A- (Excellent)" or better. The result is a long list of benefits offered to every Rhino employee. The whole process of moving can be stressful especially living in a big city like New York. Rhino eased my mind when they were able to break my deposit down into smaller payments that were affordable and still be able to pay my rent. Rhinos automatic payment system is so helpful because among all the other bills life throws at us, we dont have to worry about any late payments on Rhino. Made sure to help me cancel everything as I dont live at the apartment anymore. Hello Melissa, Thank you for reaching out to us. I didn't have the money and on top of that they allowed me to pay monthly. To help us during this pivot, we developed strong company values that every member of our team uses to guide their work and stay connected to our business goals despite being remote. Working with Rhino was such a pleasure! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They made it possible to get a home for me and my two kids without having to worry about a huge deposit with these rising rates! I would say we're potentially putting someone's kid through college, but humans don't seem to work there. Security Deposit Insurance coverage is subject to actual policy terms, All rights reserved. When transitioning to move from a expensive area of TN to a move affordable part right around Christmas time, I found out about Rhino and it helped me so much by allowing me to split up the security deposit into monthly payments at an affordable price! Being able to schedule your second payment on the date of your choice as long as its before the 22nd was heaven for me since most of my bills are do all at once. Moving in was less then ideal because ofSnow storm but management made it much easier! It was a quick easy painless process and an agent was answering my questions through the process. Insurance is only as good as the terms and the company behind it. Hello Evie, Thank you for reaching out to us and providing your feedback. 2023 Trustpilot A/S. We also ensure all reviews are published without moderation. We apologize that our service has not been helpful to you. We also ensure all reviews are published without moderation. Versus a $900 deposit. CL. Emily answered all my questions in a timely matter and was very patient . Date of experience: April 25, 2023. Rhino Reviews | Read Customer Service Reviews of sayrhino.com - Trustpilot If you would like information about other insurance coverage options you Insurance Company. . Easy to use, flexible options, and most importantly fair to the renter! This is truly a blessing for anyone open to it highly recommended even if you feel as if you dont need it i would! Cancellations and Renewal Renewing a Rhino Security Deposit Insurance policy Renewing your Renters Insurance policy Canceling your Renters Insurance policy Transferring Units How to stop your Security Deposit Insurance policy from renewing automatically Canceling your Security Deposit Insurance policy It goes against our guidelines to offer incentives for reviews. Im on Disability and I didnt have extra money to move in my studio.. but with help from Rhino I was able to afford to move I. I have no problems with anything. 1 review. review Rhinos Producer Compensation Disclosure. The online portal is very user friendly and super convenient and allows me to make changes to my account without any extra added stress! Verification can help ensure real people write reviews about real companies. In a world where everyone is trying to take as much as they can from you, RHINO does the opposite! I received a renewal charge for nearly $1,000 on my account last week, with no explanation whatsoever. But we don't have that kind of money to be paying for insurance on a place we no longer occupy. When it's time to move out, you'll get your deposit back just like you would with a traditional security deposit.Overall, I think Rhino is an excellent program for anyone who's looking to move into a new apartment but is concerned about the cost of a security deposit. Insurance Agency in California) (Rhino), a licensed insurance agency. The signup and account set-up was so easy. I like Rhino, everything is transparent, comprehensible, and in one place. Contact us We're delighted to assist you! You can sign up for the program online and get approved in just a few minutes. Without rhino I would not have been able to move into my apartment they made it so easy with the rental deposit. We would like to look into this and assist. The agents were courteous and helpful! be afforded coverage under insurance placed/underwritten by Rhino, and Check out what 1,099 people have written so far, and share your own experience. Companies can ask for reviews via automatic invitations. Rhino made it possible to get into a new apartment and it felt extremely nice to be rewarded for the effort we put into maintaining our credit. Haven't had any problems with them so far, was easy to sign up. We include unlimited support with all McNeel products. They choose . This company is awesome. The process was seamless and much appreciated. Contact Support: Discussion Forum Ask an expert worldwide. Ill ensure your email is answered within 1 business day. Thanks Rhino! Rhino acts as a general agent for various Enter your email below to be the first to hear about new releases, upcoming events, and more from Rhino. 3. This service was initially a godsend, as we were in dire straits at the time and it helped facilitate our move. 99 Wall Street, #1504, New York, NY 10005. review Rhinos Producer Compensation Disclosure. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The online portal is very user friendly and super convenient and allows me to make changes to my account without any extra added stress! available to all persons, even if offered in your state. It goes against our guidelines to offer incentives for reviews. Renters insurance is provided by Cover Genius Insurance Services, LLC, Many questions are answered there. We use dedicated people and clever technology to safeguard our platform. When the COVID-19 pandemic put the world on pause, our team was made up of 55 people headquartered in NYC with only 15% of our employee workforce distributed across the country. Hello, Thank you for reaching out to us regarding your policy and cancellation. Anyone can write a Trustpilot review. I needed to move and was low on cash. I wish all landlords would go through Rhino. Perla helped me so much while I was dealing with some ex roommate drama. Rhino acts as an agent for Cover Genius in connection Without it , I would not have been abele to move into my apartment. I am forever grateful. We make sure our people have resources to lean on that help them lead healthier, more family-oriented, and more financially secure lives outside of work. All rights reserved. Please let us know if we can help with anything else. View. With 7 days a week customer service, we are trusted in more than 1.5 million homes. These days, in states like Colorado, it can be really tricky to live comfortably and always pay your bills on time. So I am losing more money then before. Without Rhino, I wouldn't have been able to move into my apartment. places for the benefit of a landlord and their individually bonded Rhino (@sayrhino) / Twitter And a special note to our International customers, please allow 4-6 weeks before contacting our Customer Service team about your shipment. insurance carriers. Thanks rhino for all of your help. It feels like that line in "Hotel California": you can check out any time you like but you can never leave.". Without it , I would not have been abele to move into my apartment. Easy to enroll, efficienthow did people even move before Rhino? Can you please email us at support@sayrhino.com with your name+ Trustpilot in the subject line? Deposit Management Services LLC. Rhino | Simplifying the Renting Process if an apartment uses them go to another apartment.. notice in the responses on here they don't list a phone number. Frequently asked questions How Rhino works, how to sign up, and how to renew your policy. Please contact us at support@sayrhino.com and place "your name +Trustpilot" in the subject line. This company is horrific don't do it ! A major help to my family!! I got quoted for $5 a month, so $60 a year. In the remaining states, insurance may be underwritten by a nonadmitted, excess/surplus lines carrier that is not licensed in that . If you are not receiving communications from us, please let us know at support@sayrhino.com and we will investigate further. Rhinos mission is to make renting smarter and more affordable for renters. Anyone can write a Trustpilot review. I have access to almost everything I need within walking distance. We want to help resolve this as quickly as possible for you. All Rights Reserved. Josiah Mazza US Jul 3, 2023 Thank You Perla! Partner resource center - sayrhino.com "A- (Excellent)" or better. So I'd be paying (in a year) about 6.5% of what I would be out right now. I've called, emailed and tried to use the broken chat service. Best opportunity ever taken in 2023 especially moving from Missouri to Oklahoma fully. Im so thankful using Rhino was an option for us because it allowed us to minimize the cost of our security deposit by 80%. I love my places! This helped me and my family tremendously especially with me being a single mom of two, working and going to school for a degree. Anyone can write a Trustpilot review. Our team is strongest when new members collaborate with veteran employees. An amazing service! Anyone can write a Trustpilot review. Rhino Customer Ratings | Clearsurance The Rhino policy was in my name and I was in need of assistance to cancel my policy. Its so quiet! The options are reasonable and in my case affordable. Trustpilot 4.1. Review. I really like the flexibility that Rhino brings to renting. Thank Goodness! Thanks rhino!!! Find out how we combat fake reviews. We will always use Rhino when it's available! I was able to use the extra cash to pay for movers. I love the fact that this company gives people, like me, the opportunity to pay a low monthly fee or a low full year up front fee to cover the of my full security deposit. Renters insurance is provided by Cover Genius Insurance Services, LLC, We use dedicated people and clever technology to safeguard our platform. Totally horribly and poorly ran company. You can access the support chat box by visiting the Rhino website or through our Renter Help Center. Verification can help ensure real people write reviews about real companies. You should have received communication from Rhino advising our customer service communication method. or WY. Security Deposit Alternatives: The Misleading Marketing of 'Renter's I was so happy I was approved and I pay small payments of $14 Each month instead of having to pay almost 2000 at move in. Here are 8 tips for writing great reviews. . Thanks for everything! And after doing so and then deciding not to move forward with the apartment, the payment was quickly refunded. Needless to say,Rhino has a loyal customer in me. To mitigate this, Rhino offers a number of opportunities to engage in Diversity, Equity, and Inclusion initiatives. | Read 281-300 Reviews out of 1,072 Rhino was a life-saver! I recommend them to anyone who might need help paying their security deposit. Pros: Profit Rhino is a good starting point but you will still have to make adjustments and additions on your own. Companies can ask for reviews via automatic invitations. Rhino makes things simple and easy when dealing with deposits and renters insurance. Monday-Friday, 8-noon and 1-5 pm Pacific Time. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you so much! So long, expensive security deposits!Rhino saved us more than $2000 by allowing us to pay a small, monthly fee instead of a lump sum security deposit. When I was going through apartments only it wasnt this way. My insurance with Rhino expired in 2020. In a world where everyone is trying to take as much as they can from you, RHINO does the opposite! Rhino made moving a breeze, as my fiance and I were having struggles in our past apartment complex due to health issues with their maintenance, we were needing to move asap. Rhino was a life-saver! Rhino acts as a general agent for various and underwritten by Markel American Insurance Company or Markel Truly a lifesaver for expensive moves! Easy! The anxiety, financial strain and stress of having to save security deposits for a move is non-existent with Rhino. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Making renting affordable again without the upfront paywall of 2x rent! Because theres convenience in everything. I would recommend them and I would use them again. Rhino | One platform to Simplify Leasing for Owners If you would like information about other insurance coverage options you Anyone ever use sayrhino or similar services for security deposit Our dedication to this mission informs everything we do including our decision to go remote in 2020 to make sure the renters who rely on us wouldnt have interruptions in their coverage. Im doing this for the month free rent raffle. Saved me a TON of time and money being able to use their insurance as opposed to paying everything up front. We also ensure all reviews are published without moderation. I can even walk to one of Minnesota beautiful 10,000 lakes. Contact Us | Rhino Partners Rhino has been a breeze. As a new cultural exchange teacher in America, with little to no credit score, Rhino saved me the stress of having to come up with 3 times my rent to secure my apartment.They are easily accessible, reliable and effective. They made the entire process very easy with clear steps. In the remaining states, insurance may be Used the software for: 6-12 months. Rhino was a huge help in my situation. licensed in that state. Win, win. Hi Lisa,We appreciate you bringing this to our attention and we want to assist you with your concerns. Rhino was God sent because at the time I needed to move it helped me avoid being in a financial bind by allowing me to pay my deposit in increments! Rhino made my rental deposit possible for me to even be able to move in! I'm sure this company is helping some folks, but for us, it feels like the beginning of a never ending, financially draining. Professional Development: Includes creating a sense of belonging with our employee mentorship Oxpecker program, establishing function-specific subcommittees, and diversifying our external consultants. Hello, We sincerely apologize for any inconveniences you may have experienced while attempting to schedule a payment on our website. We have live agents that are available to assist you via live chat from 10am-5pm EST Monday through Friday, in addition to our chatbot which is available 24/7. It was a longer process as my apartment complex was transitioning to a new management team, but with Emily's help, I was finally able to request early termination and cancel my policy. Here are a few of the many benefits offered to Rhino employees: We give our employees unlimited PTO because people are taking less vacations even when we could all use a break. Perla helped me so much while I was dealing with some ex roommate drama. Saves from overbearing cost of direct deposit especially being military and moving around a lot. Renters insurance coverage is subject to actual Terrible customer service, you can only get ahold of them through email and can never talk to a person. Find out how we combat fake reviews. Right away .. thank you. Very easy to get started, everything done online at my convenience. Our customer support agent escalated your concerns and we are currently working on a resolution for you. Our workforce spans across the US and into Europe and South America. If my policy is canceled, how does it remain active and continue to take my money? Here was their responsecopied and pasted directly from email:What happens now? underwritten by a nonadmitted, excess/surplus lines carrier that is not Rhino replaces your cash security deposit with low payments. Anyone can write a Trustpilot review. Absolutely loved working with Rhino! There real helpful and you can contact them anytime. Rhino is great to have when you are going through hardship. I liked Rhino at first but when renewing my lease I found out have to pay security deposit again. The process of getting signed up is very simple and easy to understand. I know for a fact that I canceled our policy when we moved out of our last residence in October of last year, but we kept getting emails saying they were going to renew. Hours Monday - Friday: 8am - noon, 1pm - 5pm (Pacific Time) Closed weekends, and holidays, and lunch hours. We understand your frustration regarding your charges and would like to help. We use dedicated people and clever technology to safeguard our platform. They made life considerably easier with the reduction in upfront move-in cost. So glad I have it. I love how easy it is to post my security deposit/renters insurance monthly! Rhino platform, are not an insurance product and are provided by Rhino They work with a range of credit scores and will help fit your needs to the best of their ability ! I've tried working with Rhino Rack for over a month and suddenly they say this rack can only handle 138lbs while moving, the two extra pounds of my tent (140 lbs) was too much for it, despite every distributer's description of this rack . We would love to assist you further and help resolve this as fast as possible. We developed these values through work sessions with employees from across the organization to help our people understand their role at Rhino. If you are a tenant, you acknowledge that you will not be an insured or obligee . a cash security deposit. Profit Rhino Reviews 2023 | Capterra Companies can ask for reviews via automatic invitations. They said my deposit was 2x the amount it was supposed to be and I couldn't afford that so I went through Rhino to make monthly payments. policy terms, conditions, and exclusions. Every 2 or 3 months I need a car for 2 to 3 weeks in god knows what country. I never have heard of rhino until I applied for my apartment. Here are 8 tips for writing great reviews. Verification can help ensure real people write reviews about real companies. Rhinos automatic payment system is so helpful because among all the other bills life throws at us, we dont have to worry about any late payments on Rhino. Security Deposit Insurance is provided by Rhino New York LLC (Rhino Great service! If anyone needs a good company to help them out, Rhino is the perfect candidate! We are building a transparent, customer-powered platform for real people to learn about and buy insurance including auto, home, and renters, with helpful information about pet and life insurance, too. Claire. nightmare. Our dedicated team is available for live chat support from Monday to Friday, between 10AM and 5PM EST. Rhino helped me to be able to afford to move deposits are so expensive plus crazy high rent in Colorado so they make it possible. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. If you have any questions or need support, we're just a click away. There real helpful and you can contact them anytime. It gaves you a powerful, open-to-all review platform to write how your experience is with the platform in I haven't had any issues so far. No annual maintenance. Rhino Reviews | Read Customer Service Reviews of sayrhino.com | 37 of 55 The remote world may have changed how we collaborate, but it hasnt been able to shake the foundation we built to constantly improve our methods. I absolutely love Rhino! We have live agents that are available to assist you via live chat from 10am-5pm EST Monday through Friday, in addition to our chatbot which is available 24/7. Rhino | Privacy Policy - sayrhino.com Rhinos services were such a blessing as I was looking to downsize and preparing to take my daughter off to college at the same time. They are accurate, efficient, honest, and upfront. Deposit Management Services LLC. Thank you for hearing me. It goes against our guidelines to offer incentives for reviews. First time using there service and helped made my move faster. Last edited: Jun 13, 2008. . Under the address click "Edit.". Here are 8 tips for writing great reviews. I had some questions about my policy. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They made the process extremely simple and had the approval the same day! Rhino really helped me when It would had been alittle stressful tryin to come up with a deposit and first month's rent. This is a great program for people like me, who cant afford to make a huge security deposit! You should have received communication from Rhino advising our customer service communication method. It's easy to set up and the company is true to their word! Rhino have been a great help in not allowing me to put up the full security deposit when I got my new apartment. I didn't know anything about Rhino and I was afraid that my credit score wasn't high enough to do business with them seeing how I had to come up with $1000 deposit for my apartment. They provide a reduced move-in upfront cost that is unmatched! I have never been through such a seamless process, Rhino made sure I was presented with all the necessary information up front, I felt supported in choosing them but not forced. Remote work itself can also create additional social isolation for employees who arent used to it. They made the process extremely simple and had the approval the same day! Environmental Services, 1-10 employees. Renter Help Center. They replied saying, they have no record of our cancellation; so I followed the link they sent. So happy I was able to save money and put it towards the other moving expenses. Its getting real Frustrating. I highly recommend using this company if you ever have a need for their services -- you won't be disappointed!
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